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Find a Location

Book Writing Experts has 1 locations, listed below.

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    Business ProfileforBook Writing Experts

    Writer

    Current Alerts For This Business

    Advertising Review:

    On September 5, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://bookwritingexperts.com/. BBB requested that the business clarify their relationship with various organizations advertised on their website. BBB also requested that the business substantiate, modify, or discontinue rating claims, images/depictions of published books, sale claims, and client testimonials. 


    BBB challenged these claims based on the following BBB Codes of Advertising:
    1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code

    9. Sales - https://www.bbb.org/code-of-advertising#Sales

    21. Layout and Illustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations

    30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements


    While the business initially responded to BBB and made some modifications to their advertising, as of October 4, 2023, 
    the business has failed to substantiate, modify, or discontinue all advertised claims brought to its attention. 

    At-a-glance

    Customer Reviews

    4.43/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Los Angeles, CA 90071-1602
    BBB File Opened:
    7/5/2022
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I signed a contract with Book Writing Experts in April 2022 for an extensive list of editing services. I was unhappy with their services from the beginning and let them know immediately. They did try t amend the situation but were unable to provide the services they promised. I tried to speak to a supervisor but was met with more lies and deceit and even though their website promises satisfaction guaranteed b cause they don't want unhappy customers they refuse to reimburse any of my money even though they did no editing whatsoever. They offered to make me a book cover instead but then charged me $600 when I called the company directly and was quoted $300 for a book cover. Every time I called back to get information the information kept changing and I could never get a real answer to my questions. They have no intentions of reimbursing me, were very rude and hung up on me. I would hate to see them pull the scam on other authors trying to get help with their work. Just the name of the company is deceitful because none of the teams they gave me knew how to write proper English.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Quinn M

    5 stars

    12/07/2023

    I had a specific vision for a book about the fascinating world of astronomy and the vast universe. Not only did they understand my vision, but they also provided me with an appealing story. The book's level of research and attention to detail is truly impressive. It's a comprehensive cosmos exploration, and I'm thrilled with the result.

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

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