Business ProfileforHerman Ostrow School of Dentistry USC

Over and over I have called Herman Ostrow USC school of dentistry and have gotten no response or call back!! You would think such a prestigious university like USC could pull it together enough to be courteous to the public. I was fortunate to have been able to see one amazing dentist for a referral I had on a root canal. From that point on, it has been a lost cause trying to be seen as a patient. By the way, I might add, I paid over $700.00 cash for that root canal. However, since then, I have had to deal with 2 bumbling idiot students who couldn't even stick a piece of card board in my mouth right to take xrays and a dental student who ruined everything for me. Not to mention he was a rude pushy **** and he made it impossible for me to return as a patient due to the fact he couldn't take the time to return my calls or listen to my voice messages. I understand this is a large facility that deals with many people. I am the best dental patient a dentist could ask for and I believe USC aka Herman Ostrow dental school has treated me unfairly if not worse!! I requested a review of my situation by the dean and still no luck, but they didnt have any problem taking over 700.00 when the only income I had was G.R. They could have least gone by sliding scale or reduced fees. In the mean time, I've been calling since before Covid & still no response. Why can't this place get a decent way to answer phone calls & schedule appts or at least return calls, I just dont know. I guess its all about money or who you know. They shouldn't offer to help the public if they are not interested or able to do so in an appropriate & timely manner. I am not asking for a miracle!! They need to pull it together enough to schedule appts & see patients, or just close the door to the low income folks in general if they can't live up to a vision & a mission that helps those who are less fortunate and who are in need of dental care.
Thank you
******* O'Connell