Business ProfileforToy Place
Additional business information
On April 1, 2024, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue "sale" claims on the company's website, https://toyplace.com/.
The BBB Code of Advertising states that, "9.1 The unqualified term "sale" may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price. 9.2 Time limit sales must be observed. 9.2.1 For example, products or services offered in a "one-day sale," "three-day sale" or "this week only sale" should, as a general rule, be taken off "sale" and revert to the regular price immediately following expiration of the stated time. 9.3 Introductory sales must be limited to a stated time period, and the selling price should, as a general rule, be increased to the advertised regular price immediately following termination of the stated period. 9.4 Advertisers may currently advertise future increases in their own prices on a subsequent date provided that they do, in fact, increase the price to the stated amount on that date and maintain it for a reasonably substantial period of time thereafter. 9.5 If the advertiser, in good faith, decides at the end of the sale period to convert its sale price to a new regular price, it may do so if it no longer claims any savings. 9.6 The advertiser, in good faith, may decide to extend a time limit or introductory sale for a stated period. However, if that extension is for more than a short period of time, the advertiser must be prepared to substantiate that the offering is still a valid price reduction and has not become its regular price."
As of April 24, 2024, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Los Angeles, CA 90012
- BBB File Opened:
- 4/1/2024
- Years in Business:
- 22
- Business Started:
- 4/5/2002
- Business Management
- Customer Service
- Contact Information
Principal
- Customer Service
Customer Contact
- Customer Service
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
5 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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