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Find a Location

AEG has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AEG

      425 W 11th St STE 400 Los Angeles, CA 90015-3459

    • AEG

      800 W Olympic Blvd STE 305 Los Angeles, CA 90015-1366

    • AEG

      865 S Figueroa St STE 800 Los Angeles, CA 90017-5002

    • AEG

      1111 South Figueroa Street, Suite 3100 Los Angeles, CA 90015

    • AEG

      1817 S Soto St Los Angeles, CA 90023-4210

    Business ProfileforAEG

    Ticket Brokers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    AEG has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AEG

        425 W 11th St STE 400 Los Angeles, CA 90015-3459

      • AEG

        800 W Olympic Blvd STE 305 Los Angeles, CA 90015-1366

      • AEG

        865 S Figueroa St STE 800 Los Angeles, CA 90017-5002

      • AEG

        1111 South Figueroa Street, Suite 3100 Los Angeles, CA 90015

      • AEG

        1817 S Soto St Los Angeles, CA 90023-4210

      Location of This Business
      425 W 11th St STE 400, Los Angeles, CA 90015-3459
      BBB File Opened:
      9/23/2013
      Years in Business:
      20
      Business Started:
      5/4/2004
      Alternate Business Name
      • Goldenvoice
      • Concerts West
      • AEG LIVE
      • AEG Merchandise
      • Lakersstore.com
      • Team LA Internet
      • teamlastore.com
      • AmgenTourofCaliforniaStore.com
      Business Management
      • Cameron Basydlo
      Contact Information

      Principal

      • Cameron Basydlo

      Customer Contact

      • Cameron Basydlo
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying tickets to the big game or concert? Don't get scammed

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/16/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Transaction Date: Jan. 4, **** Received one VIP Experience but wanted two. Only one was awarded. Need a refund for the experience purchased or the addition of a second. But the company will not return email correspondence or voicemails. Looking for a very simple solution and the company refuses to communicate.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Wes

      1 star

      09/28/2021

      I went to the "Born and Raised" festival in Pryor Oklahoma I won tickets and still think it was not worth the money I spent. $130 for camping, plus the outrageous cost of drinks, no shade in the camping, pretty sure the gravel out there has concrete dust in it which contains silicone which is probably why I have such a bad upper respiratory infection, I took a Covid test and it came back negative so you can't blame it on that. There was no organization it was supposed to be a streamlined check in process it took us 30 minutes once we made it to the gate area, the guy that was giving directions treated us as if we were morons because we didn't know where to go soon as we got there and why we haven't gone there already it took everything in me not to say something rude to the guy as you could tell he was just looking for reason to kick people out. Then once we were in our camping spot we had somebody come up and start an argument that we were in their spot they were not wrong, THEY DOUBLE BOOKED OUR SPOT! During the day there's only shade in the spots they open with so till dark there's basically no shade anywhere including camp sites unless you have a pop up, or high again all spots are against the gravel roads they have which cover you, all your gear and your lungs 🫁 with what I can only guess is gravel and concrete dust. The shows are so close in times and far away in spaces that you miss a lot of them, not to mention the artist are only on for 30 minutes some 40 till another starts on a separate stage, some sang over the time slot which was awesome and shows the performers care more than this company does about its patrons. I emailed the born and raised venue and called multiple times and never got a response. Now they are selling my info to other people and the spam calls won't stop, if you call the people on the phone have no clue how to fix it, they say they'll email you or you can use the site. The site you click on is an unsecured website that gives warnings before you even navigate to it so I'm not doing that. This is by far the worst concert I've ever been to, I'll make sure vet tickets knows about this company and hopefully doesnt do business with them either as the environment they create is just chaos. Had any emergency happened many lives would've been lost I have no doubt because of the sheer lack of organization that this company has and has shown through not only the festival but their customer service up to and there after.

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