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Find a Location

Sola Rentals has 1 locations, listed below.

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    Business ProfileforSola Rentals

    Real Estate Rentals

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8629 S Vermont Ave, Los Angeles, CA 90044-4827
    BBB File Opened:
    7/11/2016
    Business Management
    • Daria Williams
    Contact Information

    Principal

    • Daria Williams

    Customer Contact

    • Daria Williams

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Only tenant in building to be denied a parking space upon move in. Office staff kept the space reserved for my unit for their own use instead. Failure to ever respond to any emails sent to the only address that they provide over the course of my tenancy. Phone calls either go to an office line that either goes unanswered or receives a rude and dismissive response from staff followed up by no action taken. Maintinence requests go unanswered for years at a time. I lived without a working bathroom sink for over a year due to their refusal to repair it. Broken microwave as well still has never been replaced. Neighboring units are engaged in drug use, prostitution, frequent disturbances such as the blasting of loud music into the late hours of the night and smoking cigarettes and other substances in the hallway. I have been a victim of harassment by a neighboring tenant for over a year that resulted in threats made against myself and my significant other, violent assault, trespassing, and a burglary in the unit after this tenant climbed out of her window and broke into mine. Vandalized the unit and stole my birth certificate, social security card, and bank account information in addition to property in differing amounts of value. SoLa Rentals again and again refused to address any reports of the harassment before the crimes were committed, and after filing a report with the sheriffs department they have still not repaired the window or removed the criminal tenant. The unit is currently uninhabitable and unsafe for me to return to, and they are actively pursuing an eviction against me in retaliation. I am currently rendered homeless and sleeping in my car as a result.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jammie W

    1 star

    06/30/2022

    Favoriting tenants who lived there longer is just not right you have to live on the property 10YRS+ for them to treat you equally. They moved to not 1 but 2 most Dangerous areas Apartment full of maniacs, smokers breaking lease rules and they have the audacity to shoot me a 3 day's notice to quit for nuisance I was attacked by one of their tenants HONESTY STANDFIELD. The only person to have the whole thing on video WAS THe other neighbor who she's friends with so the video was altered,cropped all the way to end. So I send video footage of this same chick attacking someone else a week prior NO Consequence for her after they called her and ask to de-escalate the issue and she refused, if they ever told her anything

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