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          Venue has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Venue

              1801 Century Park E Fl 24 Los Angeles, CA 90067-2302

            Business ProfileforVenue

            Online Shopping

            At-a-glance

            Customer Reviews

            3.5/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            5/30/2019
            Years in Business:
            5
            Business Started:
            4/26/2018
            Business Incorporated:
            4/26/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201812810069 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Clearstone Capital Partners LLC
            • www.venue.com
            • Venue Premium Marketplace
            Business Management
            • Mr. Ron Drori, Managing Member
            Contact Information

            Principal

            • Mr. Ron Drori, Managing Member

            Customer Contact

            • Mr. Ron Drori, Managing Member
            Additional Contact Information

            Website Addresses

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/02/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On January 1st around 10pm, the venue (Midway in *************) started telling people in the outside area they had to leave the venue although it was supposed to end at 12am. Some of the security told us we had to make a line again to get back in but they lied as this was false and they did not let us back in (We waited in line over 40 mins). Staff was extremely rude and hostile, we felt very unsafe and scammed by the venue and their employees. They got in our faces, shoved us and tried knocking our phones out of our hands when we started recording what was going on for our safety. It was our understanding from other upset people that they oversold tickets and that they were at capacity so that they were trying to get rid of people since the outside area was closing and only the indoor area would remain open. This was beyond unacceptable and unprofessional.
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie M

            06/01/2022

            I had a horrible experience with this company. I ordered 2 outdoor sheds. After they were"shipped" they never provided a tracking number. They kept telling me they couldn't get me one ( never had a company that sells an item not provide tracking). Two weeks after shipping still no tracking or items. They assured me it would arrive by 6/1/22. After numerous emails trying to get tracking they finally came back with " both items were damaged in shipment". Not just one but both damaged....sure. They did refund my money but said they could not replace them right now due to low stock. I told them I really needed the sheds but they never offered to send me two whenever they could. So I waited three weeks for sheds that never came. I don't think they were ever shipped because if they were I would have received tracking. I don't know if they just provide horrible customer service or are just a scam business.

            Venue Response

            06/14/2022

            Hi Stephanie,

            We completely understand where you are coming from. Our supplier for the item you purchased has marked your order as shipped and we sent several follow-up emails to them asking for the tracking number to no avail. Two weeks after it was placed, the supplier informed us that both items were damaged in shipment and as a result, we have issued a full refund to your original payment method. This is the second time a customer has complained about a delivery from this supplier, so we decided to suspend their merchant account at Venue Marketplace to ensure that this won't happen again. Please accept our sincere apologies for any inconvenience caused.

            Local BBB

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