Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Venue has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Venue

              1801 Century Park E Fl 24 Los Angeles, CA 90067-2302

            Business ProfileVenue

            Online Shopping

            Contact Information

            1801 Century Park E Fl 24

            Los Angeles, CA 90067-2302

            Get Directions
            Visit Website
            (310) 658-1142

            Customer Reviews

            3.5/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1801 Century Park E Fl 24, Los Angeles, CA 90067-2302
            BBB File Opened:
            5/30/2019
            Years in Business:
            6
            Business Started:
            4/26/2018
            Business Incorporated:
            4/26/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201812810069 for this business, issued by Secretary of State-Corporations

            These agencies may include:

            Secretary of State-Corporations

            1500 11th Street

            Sacramento CA 95814

            (916) 653-6814

            https://businesssearch.sos.ca.gov/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Clearstone Capital Partners LLC
            • www.venue.com
            • Venue Premium Marketplace
            Business Management
            • Mr. Ron Drori, Managing Member
            Contact Information

            Principal

            • Mr. Ron Drori, Managing Member

            Customer Contact

            • Mr. Ron Drori, Managing Member
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/02/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            On January 1st around 10pm, the venue (Midway in *************) started telling people in the outside area they had to leave the venue although it was supposed to end at 12am. Some of the security told us we had to make a line again to get back in but they lied as this was false and they did not let us back in (We waited in line over 40 mins). Staff was extremely rude and hostile, we felt very unsafe and scammed by the venue and their employees. They got in our faces, shoved us and tried knocking our phones out of our hands when we started recording what was going on for our safety. It was our understanding from other upset people that they oversold tickets and that they were at capacity so that they were trying to get rid of people since the outside area was closing and only the indoor area would remain open. This was beyond unacceptable and unprofessional.
            Read More
            Read 10 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie M

            06/01/2022

            I had a horrible experience with this company. I ordered 2 outdoor sheds. After they were"shipped" they never provided a tracking number. They kept telling me they couldn't get me one ( never had a company that sells an item not provide tracking). Two weeks after shipping still no tracking or items. They assured me it would arrive by 6/1/22. After numerous emails trying to get tracking they finally came back with " both items were damaged in shipment". Not just one but both damaged....sure. They did refund my money but said they could not replace them right now due to low stock. I told them I really needed the sheds but they never offered to send me two whenever they could. So I waited three weeks for sheds that never came. I don't think they were ever shipped because if they were I would have received tracking. I don't know if they just provide horrible customer service or are just a scam business.

            Venue Response

            06/14/2022

            Hi Stephanie,

            We completely understand where you are coming from. Our supplier for the item you purchased has marked your order as shipped and we sent several follow-up emails to them asking for the tracking number to no avail. Two weeks after it was placed, the supplier informed us that both items were damaged in shipment and as a result, we have issued a full refund to your original payment method. This is the second time a customer has complained about a delivery from this supplier, so we decided to suspend their merchant account at Venue Marketplace to ensure that this won't happen again. Please accept our sincere apologies for any inconvenience caused.
            Read 7 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.