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Find a Location

Elle & Co has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Elle & Co

      12130 Millennium Dr Los Angeles, CA 90094

    Business ProfileforElle & Co

    Furniture Builders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12130 Millennium Dr, Los Angeles, CA 90094
    BBB File Opened:
    8/28/2023
    Years in Business:
    1
    Business Started:
    3/3/2023
    Business Management
    • Customer Service Representative, Customer Service Representative
    Contact Information

    Principal

    • Customer Service Representative, Customer Service Representative

    Customer Contact

    • Customer Service Representative, Customer Service Representative
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We corresponded and spoke extensively with this company to provide us chairs for a clients home. They were extremely responsive and accommodating pre-order. We paid a $3900 deposit and they gave us an estimated lead time of +/- 3 weeks, which we thought was aggressive but they were comfortable with it. When we did not receive ANY update at week 3, we anticipated 3 weeks for production and a maximum of a few weeks for transit from ********** to *****. Fast forward to week 8-9 without a status from the company. My team and I started contacting them. First via email- no response. Follow up emails- no response. Phone calls at various times of the business day- no answer. We left multiple voicemails- no response. Live chat- no response. DM on IG and FB- no response. Completely ghosted and this is suppose to be a legitimate company. We posted on their IG pages to try and save other clients this trouble. We put in a cardholder dispute with ****.

    Customer Reviews

    0 Customer Reviews

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