Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Data Analytics

Trellis Law

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Analytics.

Complaints

Customer Complaints Summary

  • 228 total complaints in the last 3 years.
  • 99 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************ is posting domestic relations court proceeding that are personal, private and sensitive in nature. This information can cause harm to the plaintiff (myself) and should be removed from ****** search engines immediately. My consent was never provided to publish sensitive court proceedings and should be removed from my name in ****** searches.

  • Initial Complaint

    Date:08/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been trying to get in contact with Trellis for days now trying to cancel a subscription before it starts charging my card and Im not able to get in contact with anyone! Ive read other reviews on the same situation and it is awful how their false advertising that they will contact within 24 hours

  • Initial Complaint

    Date:08/21/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website *********************************************************************************************** came up as a ****** Search on my name. It is about a bankruptcy filed in 2015. This information has a past address of mine that is linked to my credit reports and my security clearance in the military and it should not be public knowledge. I have never worked with Trellis Law or was made aware or informed they were going to publicly put my information on the internet.

  • Initial Complaint

    Date:08/20/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not able to get a job due to Trellis Law. The agency has my court documents displayed on the internet. This is making a father of 3 children not able to get a job to take care of my children. I have not worked in 3 years. These docs are ruining my reputation and defaming me on the internet.

  • Initial Complaint

    Date:07/23/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Charges that have been charged and multiple attempts account cancellation. They have never responded to me regarding the matter after multiple attempts. The only way you can reach them if through email and they have not answered in months after several attempts.

  • Initial Complaint

    Date:07/14/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Like other people who have complained about Trellis to BBB, I have been charged monthly on my credit card ($129.95 in my case) without having signed up. I've been trying to contact someone at Trellis but receive no response. This is my email to them:I have been charged twiceeach time $129.95despite never signing up for your service. Your website does not provide a working contact number, and the number I did find (**************) is answered by someone who states they have no affiliation with Trellis. Additionally, my attempts to reach you through your sites contact form have gone unanswered.These practices appear to violate Californias Business and Professions Code Section *****, and I have submitted a complaint to the ***********************************. I am requesting an immediate refund of $259.90. You may return this amount via wire transfer or by check. Please confirm which method you prefer.

  • Initial Complaint

    Date:07/09/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    published a case that was settled in 2016 and refused to remove it. This was published within the last week. I check my name on ****** every Friday due to previous data breach. The site states that if you want the information redacted removal click on the docket number. A docket number was not issued for the case and as I clicked it states to receive you must pay for membership. This is complete extortion, publishing closed or settled case in order to collect monetary gain.

  • Initial Complaint

    Date:07/06/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Trellis Law has identity theft cases and the other cases have been dismissed the information is false and has not been removed from the database

  • Initial Complaint

    Date:06/30/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Looking for a civil attorney in My area did not require a membership. I searched on the ********* trial. Billed on the 29th of June. 14 days.

  • Initial Complaint

    Date:06/25/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did a case search on ************************ in August 2024. It is possible I did a free trial that I canceled and that is how they got my credit card information. I just noticed starting in January 2025 and for the last five months, they have been billing me $69.95 every month. A total of $349.75 has been billed so far. I logged in to my account and I see my activity since August 2024, but no subscription, no billing information, no reason for them to be billing this each month. I have no idea why they are charging me this monthly fee. I looked for a way to delete the account and do not see any way. I also called the 833 number in the line item on my credit card statement, several times, and only get a voice mail asking me to leave a message. Not only am I requesting a refund, they need to STOP these charges. The attached documents show: my email, activity history (the only reason there's a 6/25/25 activity is because I accidentally clicked that link), that I have NO subscription, NO billing history, NO saved credit cards.

Trellis Law is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.