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Business ProfileforDyffernt Inc.
At-a-glance
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Business Details
- Location of This Business
- Los Angeles, CA 90024-3301
- BBB File Opened:
- 8/12/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 4648108 for this business, issued by Secretary of State-Corporations
These agencies may include:
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
- Contact Information
Customer Contact
- Customer Service
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/09/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cynthia V
01/24/2024
Dyffernt Inc. Response
02/04/2024
Dear *********************,
We are deeply sorry to hear about the difficulties you've encountered with our product and the subsequent challenges in reaching out to our customer service. At **********************, we pride ourselves on delivering high-quality products and exceptional customer service. Having been active for more than three years in both Europe and the ***, we've had the privilege of serving hundreds of thousands of clients, including both professionals and consumers, who have expressed great satisfaction with our products and services.
We understand the frustration that comes with receiving a product that does not meet your expectations, especially when it seems challenging to find a resolution. I want to assure you that what you've experienced is far from the standard we aim to uphold. Our products undergo rigorous quality control processes, and it's rare for us to encounter issues. However, we acknowledge that no process is infallible, and we are fully committed to making things right for our customers when discrepancies arise.
We would like to offer you a choice to either exchange the ********** for a new one or to proceed with a return and refund, whichever you prefer. Our dedicated customer service team is ready to assist you with this process and ensure a smooth and satisfactory resolution. Please reach out to us at ****************************** with your order details, and we will guide you through the steps necessary to address your concerns promptly.
Again, we apologize for any inconvenience this may have caused and thank you for bringing this matter to our attention. We value your feedback as it helps us to improve our products and services. Thank you for your patience and understanding in this matter.
Warm regards,
Customer Service Team
**********************
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