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Find a Location

Meaghan Brianne Photo has 1 locations, listed below.

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    Business ProfileforMeaghan Brianne Photo

    Wedding Photographers

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1006 E Carson St Apt 2, Long Beach, CA 90807-3635
    BBB File Opened:
    3/7/2023
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Meaghan Brianne Photo was hired to handle both photography and video duties for a wedding in October, 2021. As of the date of this complaint we have only received half of the contracted work, despite the project being paid in full. We have contacted the business several times to request the completion of the work, yet we are only met with excuses. The amount we paid for the work was a total of $1,750.00 We have only received half of the promised product and have not been given any time table for a resolution. It is of my belief that they are intentionally avoiding a deeper issue. I am aware that they are also doing the same type of practices with other paying customers as well. The address for ************* is **************************************************************************. I hav also included a copy of the contract and invoice for the agreed upon services.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lauren W

    1 star

    03/05/2024

    We were scammed by Meaghan. She lost 40% of our wedding photos from our wedding at the end of 2022. She continued to lie and avoid ** until we consistently reached out asking where our photos were. ****** later she told us her hard drive crashed. Although her work is stunning, she runs her business extremely poorly and is dishonest. Do not book her and expect to get what you paid for.

    Meaghan Brianne Photo Response

    03/06/2024

    This client was not scammed by me. I was professional and photographed her wedding in October of 2022, shortly after the hard drives I had with her images on them crashed, I tried everything I could to recover them and sent the hard dive in to two locations to attempt recovery. I was able to recover 90% of her wedding and those images were delivered to her. I was devastated I was unable to recover the full 100% for her. The process was long but I was in communication with her the whole time. Having a hard dive crash and loose images is terrible and I have since taken extra precautions to prevent this from happening in the future and backup my images on 5 different locations. This was something I did not take lightly. The unfortunate situation was handled with care and closed in 2023

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