Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

R and G Serves has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforR and G Serves

    Process Server

    Current Alerts For This Business

    Alert:
    The BBB received returned mail for this Company. At this time we are unable to obtain a current mailing address for this Company.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Long Beach, CA 90801
    BBB File Opened:
    1/25/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    Incidents began 12/19/23. I hired R&G Serves the night before to serve my ex-boyfriend papers regarding a restraining order. We discussed payment of $95 to serve papers & $10 to file Proof of Service). They did not catch him that night, so I asked if they could follow up in the morning because he was going out of town for a week. The following morning, I texted ***************************** to confirm what time she would attempt to serve him. She tried to ask for more money because it was now a rush service. I explained that I should've been told before they agreed on taking the job & before I paid. We disagreed through text. Then her husband, ***************, called me to get me to pay extra for the rush service. I did not budge & reiterated what I had texted *******. He then screamed profanities over the phone so loud that it was muffled, stating "this is my f'ing company and I will f'ing run it how I want to." I was so shocked, I hung up & immediately texted him to please leave me alone & blocked both their numbers. At that point, I didn't care if the job wasn't done.90min later, they emailed me stating they served the papers to my ex. I later found out they exchanged numbers with my ex & talked trash about me. They screenshot my messages & shared it with him & called me bipolar. When I called them to complain about it, **** didn't care, dismissed how unprofessional & unethical they were being, & started yelling at me again, so I hung up. They reached out to my ex again, just minutes after my phone call, & told him what happened. **** then left a voicemail threatening to call the cops on me & texted me to say I needed mental help. They are putting me in more danger talking to my ex about me. Three days later, I requested the Proof of Service form since they never filed it. They refused & threatened to file a restraining order against me. They claimed I bugged their phones & that I threatened to "shoot them up." They lied about how I behaved & what I said.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.