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Find a Location

ACCI Roofing Services has 1 locations, listed below.

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    Business ProfileforACCI Roofing Services

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/18/2023

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers roofing services. 

    Business Details

    Location of This Business
    Lakeside, CA 92040-1446
    BBB File Opened:
    7/24/2002
    Years in Business:
    21
    Business Started:
    7/24/2002
    Accredited Since:
    10/18/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Larry Martin II, Owner
    Contact Information

    Principal

    • Mr. Larry Martin II, Owner

    Customer Contact

    • Mr. Larry Martin II, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Installation of solar panels by Freedom Forever, it required roof replacement they hired ACCI ROOFING. ACCI ROOFING was to outsource a professional plumber for removal of two solar water tanks, cap off the pipes. The tanks hold 50 gallons each. Roofing was postponed many times, according to ******* (last name is Alens I think) -failed to secure a qualified plumber. This roofer took it upon himself to remove the tanks. The man and this company are NOT licensed for Plumbing. They ended up damaging the ***** Platinum water heater. Twice I lost hot water service, he comes back and works in water heater and hot water returned. They completed the roof install and within days, I didnt have hot water again. I went to check the water heater closet and water was dripping down the front and the pan was full of water, the tank was OFF, no light could be seen and the raised platform the water heater sits on, had water sitting everywhere, the wood was very waterlogged. ******* came back to check what was happening for himself, walks out to speak to his boss, a guy named *****, comes back in and says that ACCI ROOFING never touched the water heater! NO, but he cut the plumbing at the roof level but they are the same plumbing pipes going into the water heater. No one has touched this water heater since it was installed by a professional. ******* walked out but did ask me if I wanted him to shut the water off at the street, even though it will shut all water off and I wouldnt be able to use bathroom or anything else. (In 98 degree weather). Its been 11 days since he left my home. I am 68 with spinal, neck injury and severe nerve damage. I live on SSDI and live with chronic pain. The hot water is important to me as it helps me to take hot showers every evening in order to get to sleep. The workers they hire to work on my home left trash, cigarette ********************** nails and roof nails that have a disk throughout my backyard. Debris fell from my garage ceiling from the install.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marie Herlinda Perrapato

    2 stars

    08/12/2022

    My experience has left me with a cracked water heater pipe when removing my two solar water tanks from roof. My roof was so bad, all the wood had to be replaced as they were waterlogged. They were supposed to hire a Professional Plumber, they decided to do it themselves! ACCI ROOFING has left me holding the bag and left me without hot water throughout my home. Im a senior disabled female and havent been able to take a shower for days. Its almost 100 degrees in my area and Im exhausted from draining the pressure that keeps building up so it needs to be done every ******************************************************************* **********. Roofers should have hired the plumber and stayed in their own lane. ***** believes whatever his employee stated even knowing they didnt even know how to shut the water heater off with valve above on the tank. The wood underneath the tank looks like a sponge. I also have to shop vac the heater panit continues to overfill onto the wood base. This roofing person TOLD ME he had to look at UTUBE video to recap the pipes. Dont let anyone do work they arent licensed to do! The solar company hired this roofer and is responsible s well.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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