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Business Profile

Windows

Window World of San Diego

Reviews

Customer Review Ratings

4.52/5 stars

Average of 33 Customer Reviews

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Review Details

  • Review fromWendy W

    Date: 05/25/2023

    5 stars
    We are in love with our new windows! They totally change the look of the rooms. We replaced a garden window in our kitchen with a large sliding window, and **** did an amazing job cutting our countertop for the install (I was really worried about that part of the install).Can't wait to order the next group of windows and complete the whole house!
  • Review fromMike A

    Date: 05/19/2023

    5 stars
    I had 8 windows installed. The installation crew of **** and ***** were great. They arrived on time, were very courteous and cleaned up when the project was done. They were very professional and their dedication to detail was very evident. I would recommend Window World to anyone interested in replacing their windows.
  • Review fromLinda S

    Date: 05/16/2023

    5 stars
    We had such a great experience with the entire team! Our Consultant ****** was amazing and helped ** through the whole process. Our Installation Team (****, ****** and *****) were awesome, professional and did a beautiful job. We couldnt be happier with our new windows!
  • Review fromJames R

    Date: 05/08/2023

    5 stars
    Great company to work with! ******, Dimitry, and ******** were a pleasure to work with! Very competitive be in price, even my stucco guy complimented them in the quality of their install work. Clean, detailed and professional, highly recommend
  • Review fromJamie S

    Date: 04/06/2023

    5 stars
    Fantastic experience with the entire process from our original appointment Jen V**** through notification from Arturo to schedule our installation. Miguel and Mauricio were superb, professional and did an exceptional installation. We couldn’t be happier.




  • Review fromKaren P

    Date: 03/16/2023

    5 stars
    ***** and his partner from Window World were very professional, fun, clean, and knowledgeable. The whole job only took under 2 1/2 hours. From start to finish the the estimate to installation went without a problem. I would highly recommend Window World.
  • Review fromLety A

    Date: 02/28/2023

    5 stars
    Installation went really well. ******** was friendly, on time and quick with the installation.

    Window World of San Diego

    Date: 03/10/2023

    Thank you very much for the great review! ******** has been with Window World for a long time and he is a great asset to our organization. I am very happy to hear that you are pleased with the install. Please let us know if you need anything in the near future. Thank you very much, Respectfully, ********************* - VP Operations
  • Review fromRoxanne F

    Date: 02/10/2023

    5 stars
    Window world provides quality windows and installation. They arrived on time and the work and clean up was done professionally. ******, my installer was professional and courteous and even helped me remove some plastic slats from my other window. I would definitely recommend this company for your window needs.

    Window World of San Diego

    Date: 02/13/2023

    Hello ************, Thank you very much for posting this review, I am very happy to hear that the workmanship was professional and ****** and team were courteous. ****** is a great asset to Window World, he has been with us for a very long time. Thank you very much for the recommendation and please let us know if you ever need anything in the future. Respectfully, ********************* - VP Operations / Window World
  • Review fromJontee A

    Date: 02/07/2023

    5 stars
    Window World dispatched ******* and ****** to handle the installation of our patio windows. They did a phenomenal job. ******* noticed some imperfections of our existing framing right off the top and knew exactly what accommodations were needed for a clean installation. He also explained what he needed to do with ease. ****** was also awesome in pointing out an example to one of my question- ***, was the perfect sales person for our project. Very friendly, thorough, transparent, and patient. This Team nailed ******** definitely refer them to family/friends. Thank you! Tay!

    Window World of San Diego

    Date: 02/13/2023

    Hello Ms. A - thank you very much for the great review, we really appreciate the kind words. ***, ******* and ****** are a great asset to Window World and they pride themselves on attention to detail and taking care of our customers. Thank you for Choosing Window World for your Home Improvement Needs and please let us know if you ever need anything in the future. - Respectfully, ********************* (VP Operations / Window World)

    Window World of San Diego

    Date: 02/13/2023

    Hello Ms. A - thank you very much for the great review, we really appreciate the kind words. ***, ******* and ****** are a great asset to Window World and they pride themselves on attention to detail and taking care of our customers. Thank you for Choosing Window World for your Home Improvement Needs and please let us know if you ever need anything in the future. - Respectfully, ********************* (VP Operations / Window World)
  • Review fromRudy S

    Date: 01/30/2023

    1 star
    Unfortunately, my full review has too many charaters to submit but anyone who wants to hear the FULL details just ask. For now, suffice to say there were many problems, language barriers, defective glass panels that it took 3 panels to get it right, more days than planned that I had to keep canceling my plans to accommodate getting the job done. The project to a VERY LONG TIME. I initially contracted with them on June 24th, 2022. The installation began on August 25th, 2022 and was not finally completed until January 23rd, 2023. Whether you look at it as either 7 months or 5 months, it was WAY too long of a process! In a nutshell, I would NEVER recommend Window World, or I guess I can say do business with them AT YOUR OWN RISK! The owners may stand on/by their product, but the product does not stand on its own - defective not once, twice, but THREE times!! I would have asked for my money back, but I no longer had my old sliding glass doors, so I was caught in a cycle of defective parts. Yes, Window World has a lifetime guarantee, but who wants to deal with all the frustration and time it takes?!

    Window World of San Diego

    Date: 02/13/2023

    Hello Mr. * I am glad that we finally got everything taken care of on your project and I apologize for the manufacturer defects and delays with the glass. We appreciate your patience during this time as we have still be dealing with the aftermath of the Covid Outbreak. Thank you again for choosing Window World and yes you do have a lifetime warranty and if there is any that you need in the future, please submit a service request so that we can get you taken care of A*AP. Respectfully, ********************* - VP Operations / Window World

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