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Computer Hardware

My Choice Software
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4

Average of 34 Customer Reviews

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Review Details

  • Patrick F

    Date: 07/19/2024

    After receiving many emails from a company named My Choice Software, I decided to order **************** 2021 Home and Student from them, online, for my Mac computer. I clicked on the link they provided in one of the emails and put the order through.I am certain that I chose to get the Mac computer version, but somehow it got switched to the ** version. It may be my fault, or not; I do not know. Nevertheless, I made the further mistake of entering the Product Activation Key number, a thing which, according to My Choice Software, permanently seals the sale so that the app cannot be returned and the money that was charged to my credit card will not be refunded.Since I had not actually downloaded nor installed the **************** 2021 Home and Student app to my computer, I called My Choice Software and asked them to kindly switch my order and send me the Mac OS version. Their agent refused, saying that I was now stuck with owning the ** version because I had entered the Product Activation Key number. All he would do is sell me the Mac version, with no refunding of my money for the ** version.My complaint is simple. It should require no great effort on the part of My Choice Software to simply rescind my original order, reassign another Product Activation Key number to it, and send me the Mac OS version. In my estimation, My Choice Software is being unfair and unfriendly.

  • Julie T

    Date: 06/03/2024

    I purchased MS ****** 2019 and installed it using the key sent by My Choice Software. I kept having issue with the programs indicating that I was using an unlicensed copy. I was not able to fix this, so I contacted My Choice and found excellent and patient support in ****** He verbally walked me through some steps and when none of those fixed the issue, we had an online support session. He was able to make the product work as a licensed version very quickly. Our entire phone call was less than 20 minutes and the program is now working perfectly!

  • Greg R

    Date: 05/29/2024

    ***** was very professional and knowledgeable. He resolved my problem fast.Thanks **** CCS Water Specialist

  • Kenneth D

    Date: 05/07/2024

    *****, thank you so much for the patience while helping me install MS ******* I greatly appreciated your professional candor while guiding me through this process. *************

  • Kent W

    Date: 05/01/2024

    Regarding ***** with MyChoiceSoftware:Absolutely great customer service, very fast and efficient, highly recommended.

  • Rebecca M

    Date: 04/23/2024

    I spoke with *****, he was very quick at fixing my problem! Very nice, and courteous.Thank you *****, I managed to finish the install.*****************************

  • Corey H

    Date: 03/18/2024

    Excellent service from *****, Very fast response, and cordial. Thank you!

  • Frank S

    Date: 03/05/2024

    I had extreme problems installing ********* 365.I contacted **** at customer support and walked me through the installation process.After over 24 hours trying this on my own and getting nowhere I am now able to use a very good program w/o difficulty.I would recommend **** and mychoicesoftware.com w/o hesitation.Shout to Alex... ****** for a great help *****

  • Eduardo R

    Date: 03/01/2024

    ***** helped me install **************** Pro 2021 very efficiently. I am very happy with his service.

  • Dave L

    Date: 02/15/2024

    ***** did an excellent job and resolved an issue i have had for sometime.Exceptional Service and support by this company. Highly recommended.

My Choice Software is BBB Accredited.

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