About
Important information
- Additional Info:autopom! is partnered with RepairPal, a Network of 2600 Certified Repair facilities. To ensure you receive the best possible service, we recommend our preferred network of shops trained on how to work with your extended warranty and are ready to assist you. http://www.repairpal.com/autopom.
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/7/2010
Years in Business: 15
Products and Services
Photos and Videos
Business Details
- Business Started:
- 12/22/2009
- Business Incorporated:
- 12/22/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Steele & Jones LLC
- autopom! Insurance Services LLC
- Business Management:
- Ms. Alexis Jones, Manager
- Mr. Michael Dean Jones, President/CEO
Additional Contact Information
- Principal Contacts
- Mr. Michael Dean Jones, President/CEO
- Customer Contacts
- Mr. Michael Dean Jones, President/CEO
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Check
- Credit Card
- Debit Card
- ACH
Visa, Mastercard, Discover, AMEX and eCheck.
- Refund and Exchange Policy
100% Refund first 60 days (Mercury Insurance Group Plans)
100% Refund first 30 days (Royal Administration, Enterprise Financial Group, United Car Care)
Prorated refund after first 30 or 60 days (depending upon provider and state)
- Other Resources
- California Department of Insurance
Consumer Services Division
Los Angeles CA 90013
Phone Number: 800-927-4357
Fax Number: 213-897-5961
http://www.insurance.ca.gov - Business Categories
- Auto Warranty Services, Auto Warranty Plans, Extended Warranty Contract Service Companies, Warranty Plans
Latest Reviews
Richard S
"I am very happy with the professional guidance i recieved to select a warranty that exceeded my needs at very good price . I would recommend that anyone shopping for peace of mind would consider Autopom."
Lonnie B
"******* was Sooo helpful in assisting me with my decision making process in the purchase of an extended warranty for my 2015 ***** CT200h. I would highly recommend that you give her the opportunity to do the same for you." ... Read full review
austin t
"i have been with autopom for about two years now, and never made a claim'Three weeks ago i made a claim on my car i went through the process that was given to me by their claims department' the said that i need to take my car to a ASE certified shop and i would have to pay for them to put it on the machine/Diagnostic testings. I did everything they told me." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.