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Find a Location

Superlative Inc has 1 locations, listed below.

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    Business ProfileforSuperlative Inc

    Web Design

    Current Alerts For This Business

    Alert:
     In January 2023, BBB investigated Superlative Inc's business practices. This investigation was prompted by consumer inquiries received by the BBB. Customers alleged through their reports to the BBB that the business fails to return consumer calls and inquiries and fails to offer services consumers paid for.

    On January 23, 2023, BBB sent the company a Business Practice Inquiry through e-mail to request the following information:
    - A copy of a sample contract or service agreement;
    - When are consumers given a copy of the contract or service agreement and when do services start;
    - How consumers can contact the business;
    - Current process in responding to consumer inquiries;

    As of January 31, 2023, the business has not responded to BBB's request.

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers web design services.

    Business Details

    Location of This Business
    30 Corporate Pk #205, Irvine, CA 92606
    Years in Business:
    27
    Business Started:
    3/11/1997
    Business Incorporated:
    4/23/1998
    Type of Entity:
    Corporation
    Business Management
    • Mr. Amir Segal, President
    • Mr. Steven Meinking, Customer Service Manager
    • Ms. Karen Hirsh, Office Manager
    • Mr. Bill Olsen, Owner
    Contact Information

    Principal

    • Mr. Amir Segal, President
    • Mr. Bill Olsen, Owner
    Additional Contact Information

    Fax Numbers

    • (714) 693-9497
      Primary Fax

    Phone Numbers

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Superlative was my web site contractor through September 2022. Their system was then down for several weeks, no web sites were working, no one answered their phones or emails. When I finally reached someone in billing, I asked her to cancel my account and stop billing my credit card the monthly $34.95 fee. Then I was doing my taxes a few days ago, and saw that they had started charging my credit card as of August 1, 2023 through March 2024 the $34.95 monthly fee. I have not reinstated my account and I have no web site with this company, and received no notice from them. I would like a refund of the $34,95 x 8 months, and remove my credit card from their system. I spoke to billing today and they said I need to speak with contracts, typical run around.

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Juan Carlos P

    1 star

    04/01/2024

    They force you to make a 12-month agreement. I tried to cancel my subscription foe the last 2 years and they continue charging me monthly $34.95

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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