Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Prosperity Benefit Services has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileProsperity Benefit Services

            Student Loan Services
            BBB accredited business

            Contact Information

            19800 MacArthur Blvd Ste 300

            Irvine, CA 92612-2479

            Visit Website
            Email this Business
            (844) 200-8876

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 11/6/2018

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers consulting on membership benefits services.

            Products & Services

            Tax Preparation

            Tax Consulting

            Credit Report Analysis

            Online Home Appraisal

            Real Estate Consultation

            Financial Profile Analysis

            Document Assistance

            Business Details

            Location of This Business
            19800 MacArthur Blvd Ste 300, Irvine, CA 92612-2479
            Email this Business
            BBB File Opened:
            7/31/2018
            Years in Business:
            6
            Business Started:
            12/21/2017
            Accredited Since:
            11/6/2018
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Panda Benefit Services LLC
            Business Management
            • Mr. Emiliano Salinas Jr, President
            Contact Information

            Principal

            • Mr. Emiliano Salinas Jr, President

            Customer Contact

            • Mr. Emiliano Salinas Jr, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/13/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I signed up with this company in May 2022, since then they have been charging me monthly $39.99 for services that they have not rendered. When I spoke to the first employee, she stated the company did not complete the information on their end and if I wanted to sign up again, I was able. I asked about a refund for the $919.77, that I was charged already. She gave me a number to a different company. I call the number I was given and they direct me back to **** The next employee tells me they have a refund process but the refund committee would have to review it. When I told him the amounts, he then proceed to tell me they cannot refund the member fee. The supervisor stated it was my fault and they couldn't refund anything.
            Read More
            Read 19 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tiara B

            05/12/2023

            This company is a total SCAM. Wish i can give a zero lol. They put me on a payment plan for 3 years. I had no idea what company was I switched to online banking & saw this wierd company called DocPrepPay.com taking ***** out monthly. Come to find out it was a company designed to withdraw on behalf of a different company that led to Prosperity Benefit Services. I did some **************** is the company appointed by my student loans. I called and confronted this company only for them to email me desperate for me to sign paperwork authorization to make ****** release information about my student loans. Get online banking. If i had it i would have caught onto this bull c*** years ago. I personally believe the company called FDAC a student loan consolidation company was also fake & got money and are affiliated with this kind of company both in ********** its same kind of Scam just under a different name now. If the company is not on the official student loan government website do not trust it @all. I asked for this supposed paperwork today of me signing up for services that I imaginarily signed and asked for it to be emailed to me so I could review ******** I have proof of a forged signature. The company customer service immediately closed my account emailing me of that after being on the phone with them today stating that the signature was fraudulent further confirming my concerns.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.