Reviews
This profile includes reviews for LoanDepot's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,112 Customer Reviews
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Review fromDora K
Date: 08/01/2025
5 starsFriendly and knowledgeable staff. They never rushed me and were willing to explain all details. Im very satisfied with my mortgage refinancing result.Review fromMICHAEL H
Date: 07/31/2025
5 stars100% all around the easiest and most competitive rates you'll find. ****** Drain is who you want to ask for. DON'T waste your hard earned time anywhere else!!!Review fromRebecca J
Date: 07/30/2025
1 starI filled out an application over a month ago. I told them I wasn't interested after talking with a representative. Since then I have received at least 3 to 5 calls a day everyday, even on weekends, from them all from different numbers, ranging from as early as 7am eastern time to as late as 8:30pm eastern time. This is harassment I have told them to stop calling me and they won't.Review fromMark L
Date: 07/29/2025
1 starThe fact that this company calls my phone every day for months now tells me they should not be rated anything but a scam company.
LoanDepot
Date: 07/30/2025
Hi **** Please contact our ************* team at ************ ******* or *************************************** at your earliest convenience to be added to our do not call list.Review fromannie a
Date: 07/22/2025
5 stars********** did a good job and i appreciate a job well doneLoanDepot
Date: 07/29/2025
Thank you for your feedback *****.Review fromLayla L
Date: 07/22/2025
5 starsProfessional and knowledgeable representatives. The process was simple and everything was explained in detail.LoanDepot
Date: 07/29/2025
Hi ****** We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.Review fromClarence & Geraldine C
Date: 07/18/2025
5 starsThe best loan company I've ever had the privilege of working with. The employees were superb and the process was made so easy considering our credit scores. However, they treated us so good!!LoanDepot
Date: 07/21/2025
Hi ******! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.Review fromKim V
Date: 07/13/2025
1 starThis company uses aggressive and deceitful sales tactics. They are courteous but are very poor communicators, and disorganized throughout the process. For example, they requested the same documents repeatedly even though they already received them. After final approval, and a couple days before closing, they abruptly rescinded their final approval citing an increase in debt to income ratio due to an inaccurate property tax assessment for the current year. Furthermore, I have an excellent credit rating and history. Therefore, as a result of this unpleasant experience, I wouldnt recommend this loan company to anyone.LoanDepot
Date: 07/15/2025
Hi *** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or *************************************** at your earliest convenience.Review fromAndrew R
Date: 07/11/2025
1 starI requested a loan online but decided not to proceed. Yet their call center keeps calling and texting me despite me asking them to stop, texting them to stop and emailing them to stop. It is borderline harassment.LoanDepot
Date: 07/15/2025
Hi ****** We apologize that your experience was not satisfactory. Please call our ************* team at ************ ******* or *************************************** to be added to the do not call list.Review fromGreg M
Date: 07/11/2025
5 stars*****************. Easy, process. No worries. **************** is wonderful. Beautiful people working there!!LoanDepot
Date: 07/15/2025
Hi ****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
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