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Business Profile

Investment Management

Acorns Securities LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Reviews

Customer Review Ratings

1.05

Average of 3 Customer Reviews

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Review Details

  • Susan H

    Date: 11/13/2024

    I joined the referral program. I have been trying now for a week to have them fix my link for the referral program. It is not complete and I have been calling for a week now to get it fixed. They give me turn times of one to two days and then nothing happens. Today I get an email saying they tried it and it works. How can it work when it is not complete and nothing happens. If it works for them on their end well good for them. I need it to work on my end. Wow is all I can say - I have called now probably 10 times and each time get the run around and yet it is still not fixed.

  • Breanna M

    Date: 07/10/2023

    This is the worst company. They will not let you close an account. They have literally been taking money from me against my wishes for months. **************** puts you in circles and then tells you we have escalated this to a supervisor call and you will get a call back from them within 24-48hrs. But guess what- you dont. And so the cycle begins again. This is the grossest mismanagement I have had to deal with in a while. I find it disturbing that they are dealing with peoples finances when they cannot do it properly. At this point, I am actively in the processes of filing complaint with every entity I can hoping it will resolve this ridiculous issue. Run.Dont deal with this company ever. The money saved doesnt even build compound interest so its a joke in comparison to what you could be doing with day, ROBINHOOD. Run from this scam as fast as you can.

  • Francesca H

    Date: 12/27/2022

    A fraudulent account was opened with Acorns under my name, social, phone #, and address. The rep was unable to tell me what state it was opened, the email address (that was not mine), or what bank account was attached and could not close the account until A FRAUDULENT deposit of $5 went through. I got off of the phone after almost an hour, without being able to close the account until that pending transaction was completed. They have no fraud department and representatives arent clear how to handle such an issue. Still waiting for resolution.

Acorns Securities LLC is NOT a BBB Accredited Business.

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