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Find a Location

HireRight has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • HireRight

      3349 Michelson Dr Ste 150 Irvine, CA 92612-8881

    • HireRight

      4500 S 129th East Ave Ste 200 Tulsa, OK 74134-5885

    • HireRight, LLC

      100 Centerview Drive, Suite 300 Nashville, TN 37214

    • HireRight

      1320 Greenway Dr Ste 930 Irving, TX 75038-7512

    • HireRight Solutions, Inc.

      PO Box 847783 Dallas, TX 75284-7783

    Business ProfileforHireRight

    Investigator
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 197 Customer Reviews

    Customer Complaints

    382 complaints closed in last 3 years

    153 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers employment background, drug screening , employment and education verification, and I-9 employment eligibility services.

    Business Details

    This is a multi-location business.

    Find a Location

    HireRight has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • HireRight

        3349 Michelson Dr Ste 150 Irvine, CA 92612-8881

      • HireRight

        4500 S 129th East Ave Ste 200 Tulsa, OK 74134-5885

      • HireRight, LLC

        100 Centerview Drive, Suite 300 Nashville, TN 37214

      • HireRight

        1320 Greenway Dr Ste 930 Irving, TX 75038-7512

      • HireRight Solutions, Inc.

        PO Box 847783 Dallas, TX 75284-7783

      Headquarters
      3349 Michelson Dr Ste 150, Irvine, CA 92612-8881
      BBB File Opened:
      9/26/2013
      Years in Business:
      33
      Business Started:
      7/10/1990
      Business Incorporated:
      10/15/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • HireRight LLC
      • HireRight Solutions Inc
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      382 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      HireRight is doing a pre-employment background check for a company I am returning to. As part of some national search they throw a random county in there in which I have never lived or worked. This one is Richland County, **. The first completion date was supposed to be 3/28. Then on 3/29 they moved the date back to 04/05 and then the next day, I found out they moved it back again to 04/10. I called the county myself and spoke with multiple departments and no one has any record of a request on my behalf. I filed an escalation case with HireRight, which is useless as it doesnt do anything and the updates are all the same. We are entering week 3 now and this one county I have never lived or been affiliated with could cost me a really good job opportunity. They also keep giving me different stories of timelines and saying they have been emailing the county which is incorrect as I found out they only respond to traditional mail.
      Read More

      Customer Reviews

      197 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chris J

      1 star

      04/15/2024

      3 to 4 days is a lie, don't waste your time. Had 3 other background checks submitted and come back before HireRight.

      HireRight Response

      04/22/2024

      This report is closed with twenty-three of the searches completing same-day, or within two to three days, and a small number of searches completing within 7 business days. Please note that estimates are based on what a search, on average, may take to process. Upon reviewing your report, please let us know if you have any questions so that we may review it with you or file a dispute for you by contacting us at telephone ************, or online at ***********************************************************************************************************************************.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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