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Business Profile

Information Technology Services

SetSchedule

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

1.8/5 stars

Average of 110 Customer Reviews

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Review Details

  • Review fromKayleigh T

    Date: 10/31/2023

    5 stars
    "SetSchedule's automation features have saved me countless hours, allowing me to focus on building relationships with clients and growing my business. It's an invaluable tool that every real estate professional should have in their toolkit.SetSchedule's continuous commitment to improvement is evident in their platform's features and services. They truly listen to user feedback and implement changes that benefit real estate professionals. This dedication sets them apart in the industry."
  • Review fromElla C

    Date: 10/31/2023

    5 stars
    The consistent flow of high-quality leads from SetSchedule has been a game-changer for my business. The platform's transparent reporting allows me to track and analyze the progress of my leads, empowering me to make data-driven decisions and refine my strategies.
  • Review fromGrace C

    Date: 10/30/2023

    5 stars
    I can't recommend SetSchedule enough. Their customer support is top-notch, always ready to assist with any questions or concerns. The platform's innovative technology and seamless CRM integration have streamlined my lead generation process, resulting in a more efficient and profitable business.
  • Review fromAlexandra

    Date: 10/30/2023

    5 stars
    SetSchedule is a game-changer in the real estate industry. The customization options for lead preferences ensure that I'm connecting with leads that align perfectly with my business goals. This level of personalization has led to a higher ROI and increased satisfaction in my client interactions.
  • Review fromBailey H

    Date: 10/29/2023

    5 stars
    SetSchedule has not only increased the quantity of leads I receive, but also the quality. I'm connecting with more serious buyers and sellers, resulting in higher conversion rates. This has had a direct impact on my bottom line, and I couldn't be happier with the results.
  • Review fromKatherine S

    Date: 10/29/2023

    5 stars
    "SetSchedule's AI-driven market insights provide me with real-time data and analysis. This invaluable resource helps me stay ahead of market trends, giving me a competitive edge. It's like having a dedicated market analyst at my fingertips, *********** to make informed decisions with confidence.Elevated Lead Quality and Conversion Rates "
  • Review fromLucas S

    Date: 10/29/2023

    5 stars
    SetSchedule's commitment to staying at the forefront of industry trends is commendable. They consistently update and improve their platform, ensuring that users have access to the latest and most effective tools. This dedication to progress sets SetSchedule apart as a forward-thinking solution for real estate professionals.
  • Review fromDerrick F

    Date: 10/26/2023

    1 star
    Hi All, sounds like all but the renter who found a place with SetSchedule, have had basically the same experience as myself. I agree with all that everyone is complaining about and it appears it isn't getting any better. SetSchedule hides behind a contract and a program that doesn't deliver as presented. The reason no one can get a hold of them, is because you are being directed to their call center in ***************, not in the states. My personal beef with them is that I let a membership expire and didn't formally cancel it, so they took out another $1600, with no apologies. After roughly 3 weeks of trying to get someone on the phone to get this refunded, I found myself talking to 2 of their ********** representatives (*** and ******), that said that they don't refund, never have refunded and my only option was to work the horseshit leads that are in short, as you have all described. The purpose of my review, is more directed to the 155+ Realtors who have complained and give us a corse of action to consider, that I am personally going to pursue. SetSchedule, as a company, can treat us the way they do, as they really have no skin in the game with having to address these complaints. The only one who does, is their Broker of Record for SetSchedule. A broker that I have personally tried to reach out to, who still has not responded back. This Broker, is how they are able to do a referal agreement and who also answers to the CA DRE, as recgardless of what SS has outlined as a company, their Broker still has a Fiduciary responsibility to act in the best interest of their clients, their clients being Realtors.With this said, I encourage you to write the ** DRE about their Broker. Here is SetSchedules Broker of Record, info:Main Office:*************************************************************************** Licensed Officer(s):DESIGNATED OFFICER ******** - Expiration Date: 09/19/25 *****, ********************* Hope this helps and I encourage you to reach out to the ****

    SetSchedule

    Date: 11/01/2023

    We want you to know that your complaint and feedback will give us the chance to resolve any problem that *** occur and assist us in making our services better. 

    As per the terms of agreement with agent and associates, the Annual Membership that was purchased thru signed docu-signed invoice dated June 13, 2022 calls for a 1 year marketing partnership, which after that period of time either client or SetSchedule *** decide to terminate the agreement which is why we dont issue refund.

    "Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."

    If you need any other assistance in the meantime, below is a link to our *********** that takes you step by step on how to do things within the app. 

    *******************************************************

  • Review fromSasha S

    Date: 10/19/2023

    1 star
    I was told that I would have a personal representative help me set up the system. I watched the webinar and followed the directions to a T. The platform wouldn't even let me fully set up my profile to recieve leads. I call the sales representative 3 times. He first said he'd have someone get back with me, then he said he would call me at 9;30 on the next day. I never recieved a call. You aren't able to speak with a human. Their chat bot is totally worthless. I haven't even gotten any leads, but then started reading reviews and now understand this is just a scam. Don't waste your money or your time on this company. Dummy me, I didn't read the reviews until too late.

    SetSchedule

    Date: 10/24/2023

    Hi, ******

    Were sorry to hear that you did not have a great experience. I checked your account and shows that someone reached out to you 10/19/2023 but reached your voicemail. I already transferred your concern to one of our Agent ******************* and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app.

    If you need any other assistance in the meantime, below is a link to our *********** that takes you step by step on how to do things within the app. 
    *******************************************************

     

  • Review fromJarec P

    Date: 10/17/2023

    1 star
    ****. They got me with the rope-a-dope as well. Promised verified leads for a set fee plus a commission on closed sales. Been working the system since July 2023. Its now October and all the leads are trash. All leads have closed on their home months to years ago. Myself and agents have been working leads daily for several months now without a single "good" lead. I'd warn anyone thinking about this company to stay away. Customer service doesn't exist when you try to contact them and the only option I have is to cancel the subscription on their site. Bottom line is unless you need a tax write off only there are no benefits to working with this company.

    SetSchedule

    Date: 10/24/2023

    Thank you for sharing your feedback. Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's *************).
    ********************************************************************************************************************************************************************************
    While we wish you had a better experience, we appreciate that you took your time to share your frustrations in order that we can improve our product. Please reach out to your Agent Success Consultant to discuss how to archive leads that didnt pan out for you, how to get your lead allotment replenished and how to maximize every opportunity so you can find your next transaction!

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