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            Business ProfileRoland DGA Corporation

            General Contractor

            Contact Information

            15363 Barranca Parkway

            Irvine, CA 92618-2216

            Visit Website
            (800) 542-2307

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            15363 Barranca Parkway, Irvine, CA 92618-2216
            BBB File Opened:
            9/10/2013
            Years in Business:
            34
            Business Started:
            1/1/1990
            Business Started Locally:
            1/1/1990
            Alternate Business Name
            • Roland Digital Group
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a reliable and trustworthy contractor

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Purchased a Roland bn20d printer in July 2023 and has nothing but problems. Slow, ruins prints, noisy, wastes ink and have had technicians out twice and both times they had no clue about this machine. Now Roland has dropped the price on this machine to $4900 ( probably to get rid of these boat anchors) customer support to tech support is horrible and nothing has be done. This machine is a lemon. Been buying Roland machines for 25 years and never again. District manager has been useless as well
            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Start a Review

            Most Recent Customer Review

            Azure F

            01/17/2024

            I have had nothing but issues with my Roland bn-20D printer. The technician they sent would not even return my messages after he left and said he would keep the call open. The issue is still unresolved and with a printer head. Not to mention i have had brand new ink cart put in the white slot it read it just fine until the tech came and he claimed it was my ink cart and not the printer.....still not resolved.... And now to hear they are discontinuing this product is infuriating.. the product is under warranty as well, you cannot get anywhere with this company its a complete run around!!! At this point i really just want my money back, ive not even had this machine for 3 months!
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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