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Business Profile

Foreclosure Help

The Retention Group
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

4.9

Average of 72 Customer Reviews

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Review Details

  • Janice L

    Date: 07/15/2024

    Our case was very complex so it took longer than expected but at the end of the day it was all done very professionally. Thank you guys... sorry if i was rough on you. you guys did an amazing job at the end.

  • Natasha M

    Date: 07/01/2024

    They were incredibly helpful to me and my family, guiding us through our case and keeping us informed every step of the way until everything was resolved. They explained everything in detail,turning the process into a valuable learning experience. I would recommend their services to anyone needing assistance with their mortgage company.

  • Deyvi S

    Date: 06/29/2024

    Great customer service.. Everyone I spoke to explain to me of what their job duties.When they needed documents they called right away, I would highly recommend them to friends and family that need their assistance. Every step I had to go thru they made it easy..Thank you..

  • Desiree E

    Date: 06/21/2024

    Everyone was amazing, I spke with ******* over the phone at first and then another lady also helped. I forgot her name but she was super super nice. Thank you!

  • Greicy Yobana R

    Date: 06/17/2024

    Honestly this team rocks.. everyone is very helpful and comforting! best team to work with

  • Melanie B

    Date: 05/31/2024

    I AM IN SHOCK! I don't whether to cry or scream. I'm really in shock. Where do I begin. In short, this **mpany SAVED MY HOME! I was panicking, litterly sick with worry because I was way, WAY over due for my mortgage payment. But what is crazy is that how I found them. I was just looking for a quick loan and stumbled on them. I left a message on there vm and this sweet very patient and understanding lady called me back actually the very next day! Let me tell you, this **mpany is crazy A-MA-ZING because every mortgage assistant **mpany has all types of stipulations and there WAS NO WAY I WAS GETTING APPROVED! And look 2 days later I am now approved. *****'s professionalism is beyond. The day after I did my application, she had me schedule a call to my mortgage **mpany. She told me before the call, just let them know you authorize and then you can hang up if you want. She litterally took over the call. I knew she would let my mortgage ** know to TAKE A SEAT! I LOVE THIS COMPANY! I had prayed and prayed. I just cannot believe how utterly amazing, powerful this **mpany is. My stress level was so bad. I'm in just disbelief how amazing The Retention Company is. So many people going through it and they don't have to. I'm telling everyone I know about this **mpany. I can now sleep in peace tonight. In 2 days they saved my home and their agent ***** was the perfect person for a person like me who just wanted to give up. Just saying THANK YOU, will never be enough. If words **uld express how I am feeling right now! I am at a point where I want to build a better life for myself but had no options until ***** and The Retention Group. Thank you from the bottom of my heart.

  • Linda M

    Date: 05/30/2024

    I highly highly recommend these folks as they exceed all expectations. They were recommended to me by my neighbor who had a similar sitation to mine. If you're looking for a team that will fight for you, TRG is it!

  • Oscar K

    Date: 05/20/2024

    The retention group staff especially ******** were outstanding with their support. I cant recommend them enough, absolutely amazing. ******** followed up with us every week to give us an update and guided us step by step

  • Kenneth S

    Date: 05/10/2024

    The retention group was wonderful from start to finish so helpful and always considerate if not for them I would be in a much worse place I'm so grateful thank you so much sincerely K.H.S.

  • Anthony T

    Date: 04/29/2024

    The Retention Group was very good to me. They took the time to explain their processes and kept me updated throughout. They made me feel very relaxed even though it was a tough time for me and my family. I highly recommend anyone going through a housing issue to seek the help from The Retention Group.

The Retention Group is BBB Accredited.

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