See Hours
| Monday | By Appt. Only |
|---|---|
| Tuesday | By Appt. Only |
| Wednesday | By Appt. Only |
| Thursday | By Appt. Only |
| Friday | By Appt. Only |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 7/29/2022
Years in Business: 4
Payment methods:
Visa
Mastercard
American Express
Discover
Pay Pal
Shopify Pay
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 7/29/2022
- Business Started:
- 12/30/2020
- Business Incorporated:
- 4/30/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- HEAL Enterprises LLC
- HEAL Fashion
- Business Management:
- Ms. Cassandra Gray, Co-Founder and CEO
Additional Contact Information
- Principal Contacts
- Ms. Cassandra Gray, Co-Founder and CEO
- Customer Contacts
- Ms. Cassandra Gray, Co-Founder and CEO
- Additional Email Addresses
- Primary:
- Complaint:
- Inquiry:
- Sales:
- Technical Support:
- Customer Service:
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
Returns & Exchanges Policy
We want every customer to be ecstatic about their IV Hoody. If you don’t love your purchase, you may return it within 45 days of purchase for a refund, or exchange it for a different size/style. You can reuse the box and cover the old label with the return label in the box.
*We are a small family business and ask that you carefully check size charts and product descriptions prior to ordering to reduce the need for returns and exchanges.
- 45 day returns/exchanges
- Use original box for returns and exchanges
- Customer pays return shipping - cost deducted from refund
- Sale items and gift cards are NOT returnable
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.