Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Student Loan Education Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStudent Loan Education Center

    Debt Consolidation Services

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers document preparation services for student loans.

    Business Details

    Location of This Business
    17901 Von Karman #600, Irvine, CA 92614
    BBB File Opened:
    7/7/2014
    Business Started:
    6/23/2003
    Business Incorporated:
    1/15/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • SLEC LLC
    Business Management
    • Mr. Bill Carlson, Vice President Business Development
    • Mr. Robert Youssif, President
    Contact Information

    Principal

    • Mr. Bill Carlson, Vice President Business Development
    • Mr. Robert Youssif, President

    Customer Contact

    • Mr. Robert Youssif, President
    Additional Contact Information

    Fax Numbers

    • (888) 617-0724
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/24/2023

    Complaint Type:
    Billing Issues
    Status:
    BBB unable to locate business
    I was contacted by Student Education Center in reference to my student loan debt and help with making payments in April of 2019. A payment plan of $239.99 monthly was setup and I started paying monthly. I continued with my classes and ended up doing my bachelors degree and was advised that once Im finished I should let them know and that loan would be added into the program I was enrolled into while making the payments. I tried contacting ***** and the office staff and the number is disconnected and so is the emails. Now my credit is reflecting $60,000 in debt, please help? I have been making payments on my loan since 2019. And now to find out thats not going towards my student loan payments.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Saundra W.

    1 star

    06/30/2022

    Unable to locate Student Education Center. My sister and I had been making payments for over a year and a half during 2018 and 2019. With the expectation that our payments/ money were going towards paying off our student loans. I/we are unsure how to precede in regards to this matter regarding the money we both paid to this company. I paid $239.00 per month for a year and a half, thinking my money sent to this company was paying off my student loan. My sister and I are both teachers and very angry about this fraudulent company. Weve tried their telephone numbers and their website, neither works. Please help us.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.