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TitanPrep

Reviews

Customer Review Ratings

4.92/5 stars

Average of 179 Customer Reviews

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Review Details

  • Review fromMarquita

    Date: 11/17/2023

    5 stars
    I have used TitanPrep for 8 years. They were very helpful during that time. I appreciate all they did to help me. I am now student loan free.
  • Review fromLisa S.

    Date: 11/17/2023

    5 stars
    An amazing experience. Titanprep was very responsive and highly professional. I would definitely recommend to others.
  • Review fromMichelle G.

    Date: 11/16/2023

    5 stars
    Ive been a part of the Titan Prep family for about three years now. I e had the pleasure of being assisted by ****. She is very thorough and pleasant. She gets the work done while putting you at ease. Titan Prep makes this arduous experience more tolerable somehow.
  • Review fromSandra S.

    Date: 11/06/2023

    5 stars
    I am a thoroughly satisfied customer of *************** Three words that describe its staff are helpful, knowledgeable, and professional. They have helped me through the paperwork documentation maze to update, straighten out, and submit the necessary forms for student loan forgiveness. Everyone I interacted with went above and beyond to ensure the required paperwork was complete and submitted on time to meet the various program requirements.
  • Review fromJill S.

    Date: 10/30/2023

    5 stars
    Great customer service, ****** is very helpful and informative. Glad to have everything done with. Thanks *****!
  • Review fromKaren B.

    Date: 10/17/2023

    3 stars
    There needs to be more communication for what they charge you to help. In the end I had to tell them I had a 0 balance
  • Review fromAlfredo D

    Date: 10/17/2023

    5 stars
    Tuesday, October 17, 2023 (ONE OF THE BEST DAY'S OF MY LIFE JUST HAPPENED...I CAN'T BELIEVE IT!!!)****, Case Manager at Titan Prep, provided professional & outstanding customer service. She was genuinely concerned and understanding about helping me. She made me aware of all my options and I picked the best options for me. Because I was totally compliant and completed all the information since 2009, where I was enrolled in the *** Program and my Student Loan's were 25 years > or greater the *** Program paid off my Student Loan of $30,693! I know longer feal like Atlas, carrying the World on my shoulders. I feel a great amount of weight lifted from my shoulders, and I am very, very fortunate to have been able to enroll in this program since 2009.****, thank you again so much for your help!VERY TRULY YOURS,AD
  • Review fromCatherine

    Date: 10/17/2023

    5 stars
    Very helpful! Very patient! They know their job very well!
  • Review fromMark S.

    Date: 10/17/2023

    5 stars
    Titan Prep company is the ultimate solution in dealing with the struggles financially of any Federally structured Student Loan; without the brow beatings. The representatives of this company truly listen to your situation and deal with you compassionately and fully understanding of your issues. You can't go wrong with this company through their guidance. Thank you ************************ for your help!!!
  • Review fromFarley

    Date: 10/16/2023

    5 stars
    **** is a great case manager, very professional, calm, polite!!! Thx ****

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