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Find a Location

Cornerstone Auto Protection has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCornerstone Auto Protection

    Auto Warranty Services

    At-a-glance

    Customer Reviews

    3.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2102 Business Center Dr Ste 130-514, Irvine, CA 92612-1001
    BBB File Opened:
    7/19/2022
    Years in Business:
    4
    Business Started:
    12/9/2019
    Business Incorporated:
    12/19/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cornerstone Auto Protection Inc
    Business Management
    • Mr. Kevin Boyd, CEO
    • Mr. Randall Yarbrough, Director of Operations
    Contact Information

    Principal

    • Mr. Kevin Boyd, CEO

    Customer Contact

    • Mr. Randall Yarbrough, Director of Operations
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a warranty for a used car and after one major repair last year, my engine has failed. This company will not only not pay the $4000 they are requiring me for an engine tear down to verify the diagnostics provided by the service company, they are valuing my vehicle at least $6000 less than what dealers are selling these for in *******. I paid $17000 for the vehicle and $7200 for the warranty to cover myself, and have already paid an additional $5000 out of pocket on the previous repair. I work selling goods and warranties, and this is just terrible business practice. If you are a womans buying a luxury vehicle and have little knowledge of cars, please stay away from Cornerstone (Xtended plans eg. XP-1,2,3,4).
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    GERALDINE H

    1 star

    01/04/2024

    I OPENED AN EXTENDED WARRANTY ON MY CAR AND CHANGED MY MIND. I CALLED THEM TO CANCEL AND I NEVER GOT ANYONE TO ANSWER. I LEFT A MESSAGE SO THEY COULD CALL ME BACK BUT NO ONE HAS. I LEFT A MESSAGE TELLING THEM I WANTED TO CANCEL MY ACCOUNT LAST MONTH BUT THEY HAVE CHARGED ME AGAIN AND NOT REFUNDED MY MONEY. THEY TOOK MONEY OUT OF MY ACCOUNT AGAIN THIS MONTH AND I STILL CAN NOT REACH ANYONE. I HAVE CALLED ALL MORNING - KEEPING IN MIND THAT THEY ARE 3 HOURS BEHIND ME AND LEFT A MESSAGE BUT STILL NO ONE HAS CALLED ME BACK. I SENT THEM AN EMAIL STATING THAT I WANTED TO CANCEL AND GET A REFUND AND I STILL HAVE NOT HEARD BACK THAT WAY EITHER.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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