Customer ReviewsforVizio
191 Customer Reviews
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Review from Thomas G
1 star04/15/2024
My son bought us a Vizio TV for Christmas. We are on a antenna, we started having issues with the tv searching for a network? We have none. The tv then started trying to reprogram. Then it started shutting off every 20 minutes and trying to reboot. By the time the problems grew we were out if the warranty and Target would not take it back. Numerous, numerous calls where made to Vizio support which yielded no help what so ever. Eventually the tv started shutting off every 3 min. To reboot. We boxed it up and put it in **********, unusable. Best buy told me vizios where ******* tvs. And that while all newer smart TVs would occasionally try to reprogram in our situation, ( antenna) that all the other brands would not do the shutting off thing, this is because Vizio uses all kinds of parts from a menagerie of sources and they don't work right together a lot of times, ***** the "******* tv" nickname from Best buy. We will never buy another and will advise anyone and everyone we know to not buy any Vizio product. This was a terrible experience.Review from Brian G
1 star04/03/2024
I was gifted a 70" e class Vizio through my place of employment in 2019. I had to remodel my basement in order to have a room big enough for such a large TV. TV backlighting is failing and the smart operating system never worked properly. The warranty expired before I even hung the tv. Vizio makes a short lived product. They don't stand behind their products. *********************. I can be reached via text at seven one six 603 0534. Thank you.Review from Jensi L
1 star03/29/2024
New tv for my grandpa. Remote already stopped worked. Doesnt function anymore. Vizio is mid ??.Review from Gerhard G
1 star03/12/2024
I will never purchase a Vizio TV again, there Warranty is horrible with customer service, I purchased a 65 tv through ******** was delivered to my house, I didnt open the box right away, but when I did, everything looked great till I plug power to it, colored lines, no picture, ******* would not take it back and Vizio would not warranty, saying the screen is cracked and they do not cover that, not part of coverage, all I did was take it out of the box and plugged it in, so the way I was told, the screen could be damaged at some point but your liable no matter what, 1 year warranty BS I had it 2 months trying to get a replacement, being in sales, you take care of your customers, especially after I have purchased 10 of these Vizios Never,Never do not buy VIZiO TVReview from Roberto A
1 star03/01/2024
Vizio Privacy Policy, it does not making any sense, apparently effective as of January 1st 2023 introduce that you have to agree to the terms and conditions of Vizio, why? I pay for the tv and they tell me what to watch? And I pay for other programs like ESPN PARAMOUNT ******* and many other shows, it make any sense that Vizio is controlling my life, dont buy anymore the Vizio to watch tv.Review from Cheryl E
3 stars02/25/2024
My son got me a Vizio, smart TV with the free watch button. Which from the start sucked the microphone didnt work the OK button in the middle didnt work it sucked. I went without a remote control for months because I went to ********* ********* on the west side ******* they didnt have them. I went to the ********* East side, *******. They didnt have Vizio remote controls. I ended up getting an ONN universal control which Im not happy about, if you cant figure out the situation with your remote controls, maybe you should have somebody else take over for you because its not fair to the customers to be without because your remote controls work like c***Review from Cayden M
1 star02/22/2024
Went through 4 warrantied tv's with this brand an all of them had burnt out pixels and screen was literally falling off. Do not buy a vizio. Quality is terrible now.Review from Bridget M
1 star02/20/2024
I bought 2 tvs and they were both bad so when I contacted them about my tvs they were going to refund me well I still haven't seen the money and they apparently are not going to do anything about it. So if you are planning to purchase a new TV don't buy a VIZIOReview from Jerry D
1 star02/14/2024
I purchased a vizio m656-g4 65 inch quantum tv. It lasted less than 18mos. Then the back lights went out. ***** says vizio. So a state of the art led tv lasts less than 2 years. Vizio makes junk and they do not stand behind their crappy product. Their customer service is a joke. You can actually see them reading off of trouble code charts. What an embarassment.Review from Sarah C
1 star02/09/2024
Vizio is complete total garbage, buy ** or ******** 75 in qled brand new, stopped working after 2 weeks. They sent a repair person, who he was great, but has no affiliation with vizio. So he fixed the original problem I think, but we couldn't tell because whoever assembled it jammed the remote sensor inside the ** so hard it broke as well. I called vizio while he was here. They don't care about their customers or product. Worst customer service ever. I completed the survey they sent and next ************** a manager left a voice-mail, I called and left him one. Next day at the **** Crack of **** another voice-mail this time from manager *****. Well the tag your it continued a couple days then a secretary of management called to say that the ** they told me a day prior with an agent not management would the 16 days to ship to me, which means my superbowl party i purchased this ** for is getting canceled last minute leaving me and my guests scrambling to find other plans. Well I asked if Instead of waiting half a month more if they can just send part to repair guy. He said very rudely that's not possible. I asked why and he straight out lied and said the repair guy already sent the part back and our ** shipped.******** I told him. I asked my repair guy, because 1st of all the part takes a week to get to him and I just got told the afternoon prior there would be a new tv.they may have created a shipping label but they forget customers get updates of tracking . Repair guy hadn't even received an invoice let alone part and no part to ship. Avoid vizio save time, money, headache. But to flat out lie to your customers is bad business. Disgusting. I will never buy vizio again and suggest you don't either!
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