Reviews
This profile includes reviews for Infinity Travels's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 562 Customer Reviews
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Review fromDiane S
Date: 08/03/2025
5 starsMy experience with ***** and ***** has been most excellent. They helped me make my flight reservations for my upcoming trip and facilitated my being able to use my credit. This is the smoothest experience I have ever had making flight arrangements. Thank you so much! They are the best!Review fromDianne H
Date: 07/21/2025
1 starI paid for my luggage to travel on United Airlines. Something told me to call United Airlines again. When I called, they said they had no record of me paying for my luggage. I called Infinity back and asked for a refund The man named **** refused. I paid $170. He finally agreed to refunding $100 back. I wanted the full amount. I told him I was reporting this to the Attorney General, and he replied I could call the President of the ****************** is a scam. I am putting them on blast all over the internet. I want my full amount refunded.
Infinity Travels
Date: 08/01/2025
Hi ******,
Wed like to provide some clarity regarding your booking. A refund of USD 100 has already been processed from our side. The remaining USD 70 was paid directly to the airline to secure your baggage for both legs of the journey. Since this service was already used during your completed trip, that portion is not eligible for a refund.
For any further clarification, our support team can be reached at *************** and will be happy to assist you.
Sincerely,
The Team
Infinity TravelsReview fromTina S
Date: 07/20/2025
1 starGoogled royal caribbeans reservation phone number because I needed to book over the phone since I am a ******** employee so I get discounts through *************** but it has to be over the phone. ****** somehow messed up and gave me infinitys number. Called and could hear well in being so keep asking is this royal. **** said yes more than once. I thought it was weird but he knew the information for the ship and told me they use sub companies or something similar to that. I asked about my hardrock discount and other discounts being offered by royal this week and was told that my room was the last room on the ship and that's why it was so much more. I was also told that the price was also higher than the website bc taxes, grat, and port fee wasn't included on the website. It's my husband birthday during the cruise and our first trip as newlyweds so I scrambled and booked and was like okay it's through royal so I will just look everything over and verify with them once I got logged into the app and seen the breakdown. Started looking at the paperwork which said infinity and googled them and boom I booked through a travel agency and was lied to that it was royal. So I called back and ask the man why he lied. He argued with me and told me I couldn't have got it cheaper bc it was the last room on the ship. Guess what! I got charged over 700 dollars more than I would have if booking online. I called royal to make sure the same things were included. 2500 for a 3 day cruise that I would have paid around 1700 for and I was lied to.Review fromTerry S
Date: 07/20/2025
5 stars****** ****** has worked with me since 2021. He has been the best travel agent we have ever had. We would not hesitate to send our friends to him.Infinity Travels
Date: 07/29/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity TravelsReview fromBrenda N
Date: 07/18/2025
5 stars****** ***** has excellent customer service skills. I like the way hes patient while helping customers. He makes sure the customer is satisfied.Infinity Travels
Date: 07/22/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity TravelsReview fromDawn Y
Date: 07/17/2025
5 stars****** did a great job helping me find a hotel ! Five Stars !Infinity Travels
Date: 07/22/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity TravelsReview fromDave P
Date: 07/15/2025
5 stars**** ****** helped me straighten out a mess and got me a new booking that met my needs. Thank you, ****.Infinity Travels
Date: 07/18/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity TravelsReview fromPatricia B
Date: 07/15/2025
5 starsJust had ***** ******* assist with our travel plans and he was The Best!I plan on calling him back and having him assist us in the future!If we could give him a 10+++++++ we would!!Infinity Travels
Date: 07/18/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity TravelsReview fromDiane P
Date: 07/11/2025
5 stars******** was very patient and helped me get my seats assigned and he was very kind.Infinity Travels
Date: 07/14/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity TravelsReview fromSeteria D
Date: 07/10/2025
5 stars****** was kind and respectful he was concerned about my mother being sick thank u for ur helpInfinity Travels
Date: 07/12/2025
Hey there,
Appreciate you taking the time to drop a review!
At Infinity Travels, were all about making travel easy and stress-free, so its great to hear we delivered. Planning your next trip? Were here 24/7just give us a call at *************** anytime. Cant wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
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