Business ProfileforInfinity Travels

On 10/20/23, I googled "Jet ********************** and placed a call to what appeared to be Jet *********************************** The individual who answered the phone asserted that they were an agent of Jet Blue and proceeded to "assist" me with rebooking a flight and said that I would need to pay a $150 "rebooking fee" due to Jet Blue's policy, but that the charge may appear as Infinity Travel on my credit card statement.After hanging up, I immediately felt suspicious and initiated an online chat w/ Jet Blue, Jet Blue's actual agent told me that there should be no rebooking fee. Moreover, they advised that they are aware of this business using deceptive practices and that someone using my personal information had called Jet Blue and rebooked a flight the flight, acting as if it were me. As such, I now realize that while this business had me on the phone for 2 hours acting as if they were a Jet Blue agent, they were actually impersonating me to Jet Blue and then charged me a fee as a travel agency. I have since had to cancel my card and a dispute is pending.