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Searchers of Records

Peoplewhiz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

Customer Complaints Summary

  • 708 total complaints in the last 3 years.
  • 104 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Norton-Lifelock informed me through my privacy-monitoring subscription that PeopleWhiz is offering information about me to those who search for my personal information on their website. When trying to OPT-OUT and thus remove my information from PeopleWhiz through PeopleWhiz's opt-out page at ******************************************, after filling out my details, the PeopleWhiz OPT-OUT procedure informs me that I must upload my photo-ID so they can "verify who I am". I am NOT COMFORTABLE giving a shady, disreputable company like PeopleWhiz a copy of my photo-ID.

    Business Response

    Date: 02/25/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:02/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company came up during my McAfee scan over who is tracking me. I called the company and first spoke to a rude woman. She hung up on me while I told her I wanted my info removed from ALL of their multitude of sites that are tracking me which are 15 in total under variations of this name they are using. I called back and got "*****" on the phone. I told him the company has zero business requesting that anyone upload a photo driver ID to their site to get their info removed and that this practice is sketchy to say the least. I told him I will send the company a cease and desist letter to have ALL my information removed from ALL of their tracking sites. He refused to tell me who the owners of this company are which makes it all even more suspicious. Literally no one other then an employer or the police have a right to demand your photo ID's so I want this practice stopped on all of their sites before more people have their personal and private information compromised. No company should be scanning photo ID's. EVER. PERIOD.

    Business Response

    Date: 02/25/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID.

  • Initial Complaint

    Date:02/16/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have the same complaint as so many others on here. I am trying to remove my name and all my personal information from peoplewhiz.com website and they are requiring me to submit a photo ID which I am not comfortable giving because it doesn't make sense sending more even more personal information when I'm trying to prevent my personal information from being exposed. Please help me to get them to remove all my information from their database.

    Business Response

    Date: 02/25/2024

    Peoplewhiz is a technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. In your case I am not getting any returns for ********************************* in *******, **. Can you please provide a screenshot of the listings you want removed? That way we can take it down without you needing to provide an ID. Thank you for your attention to this matter. 

  • Initial Complaint

    Date:02/16/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I began the process of requesting that my info be removed but then PeopleWhiz asked for a copy of my driver's license. That's sensitive info that I'm not will to provide, and I consider that bad business practice for a public data broker. "Sure we'll remove your data, but you have to provide much more sensitive information first." That's just not right.

    Business Response

    Date: 07/19/2024

    Hi *****, 
    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. We appreciate your feedback and if you need further assistance, please do not hesitate to reach out.

    Customer Answer

    Date: 07/19/2024


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *********************

     

  • Initial Complaint

    Date:02/15/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to remove my information from this website and it is requiring me to submit a photo ID. I am not comfortable giving my photo ID to a random database collector. Please remove my data. Thank you.

    Business Response

    Date: 02/19/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:02/14/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For the past several hours, I have been removing my profile from websites that harness my personal information with great success. Then I arrived at this website called PeopleWhiz that is asking for personal and confidential information in order to delete my personal and confidential information. What kind of madness is this?This policy of theirs takes some nerve, and I refuse to confirm my personal data to them. All that I want is to have my information deleted from their website so that I can sleep more peacefully at night.This is all I can write at the moment, because I'm much too furious to remain polite any longer.Still, I demand that they remove my information without any proof of identity from me beyond my email, which they already have and can use to contact me for a confirmation of identity if they wish.

    Business Response

    Date: 02/19/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We use Norton to protect my devices. This site is a data broker & was selling our personal info. The site refuses to remove our data without ID. We are trying to opt-out & remove our personal data from this website. No other data brokerage website asks for ID when opting out. We can only imagine what would happen if we provided ********* were hacked or sold this info = IDENTITY THEFT !!! We do not believe for one minute they would keep our identification private. We would like our information removed without being exploited any further. They gathered our info without our ID or our knowledge, they can remove it in the same manner.

    Business Response

    Date: 02/19/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

    Customer Answer

    Date: 02/19/2024


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    Patt & **** *************************

     

  • Initial Complaint

    Date:02/14/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to remove my information from PeopleWhiz and am being asked to upload a copy of my identification in order to do that. I have removed my information from many sites and never have been asked for an id. It defeats the purpose. I'm trying to have as little information out there as possible and now I'm being asked to provide personal information to a company I know absolutely nothing about. I would ask that PeopleWhiz remove my information, as they have done for others, without uploading an id.

    Business Response

    Date: 02/19/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:02/14/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    While monitoring my identity online, I found it in people-wizard.com database without my permission. When trying to remove it, it requests me to upload or mail an official ID document, which completely compromises my data integrity. On all other similar sites, you just simply request to opt-out and you are done. This feels like they are purposely making it difficult to remove the data in order to continue to make money off my data, which I NEVER gave permission to use. This also provides them with even more private data, and feels like a complete scam. I wish to opt-out completely and have them remove my data.

    Business Response

    Date: 02/19/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We have gone ahead and removed your information and you do NOT need to provide an ID. Please disregard the email requesting ID - this is just your confirmation it has been removed.  If you need any additional assistance, please do not hesitate respond and we will ensure your request is processed securely. 

  • Initial Complaint

    Date:02/13/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to remove my name and personal information from peoplewhiz and they are requiring me to submit a photo ID. I am NOT comfortable giving my photo ID to a random data aggregator. I asked them to remove my info and I do not want to upload or mail a copy of any ID. Further there is no way to select "**" in their state dropdown. This is definitely a low budget site with questionable data security. PLEASE HAVE THEM REMOVE MY DATA!Thank you.

    Business Response

    Date: 02/19/2024

    Thank you for contacting us regarding your concerns. Peoplewhiz is a provider of over 67 billion public records. Our data architecture and proprietary technology allows us to search through the records and deliver results instantly to our customers. We do not have control of the public records available, but we do allow individuals to remove their name from the database. The driver's license is only requested to validate the identity of the individual requesting (there can be multiple people with matching names and cities) for their information to be removed and to help us with our monthly compliance review. We also appreciate you flagging ** is not a designated option - you should be able to look up your data if you select "all states" but we are working on rectifying this so it can be option. I am not finding any ********************* in ************* on the backend. Are you able to send a screenshot of the listing and we will take it down ASAP? You will NOT need to provide an ID. 

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