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Find a Location

Rume Health has 235 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rume Health

      18800 Delaware St Ste 800 Huntingtn Bch, CA 92648-6019

    • Rume Health

      10300 Southside Boulevard Jacksonville, FL 32256

    • Rume Health

      4751 River City Drive Jacksonville, FL 32246

    • Rume Health

      4300 Meadows Lane Las Vegas, NV 89107

    • Rume Health

      875 S Grand Central Parkway Las Vegas, NV 89106

    Business ProfileforRume Health

    Covid Testing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 135 Customer Reviews

    Customer Complaints

    118 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers Covid testing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Rume Health has 235 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rume Health

        18800 Delaware St Ste 800 Huntingtn Bch, CA 92648-6019

      • Rume Health

        10300 Southside Boulevard Jacksonville, FL 32256

      • Rume Health

        4751 River City Drive Jacksonville, FL 32246

      • Rume Health

        4300 Meadows Lane Las Vegas, NV 89107

      • Rume Health

        875 S Grand Central Parkway Las Vegas, NV 89106

      Headquarters
      18800 Delaware St Ste 800, Huntingtn Bch, CA 92648-6019
      BBB File Opened:
      9/18/2020
      Years in Business:
      4
      Business Started:
      3/25/2020
      Business Incorporated:
      2/28/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Covid Clinic
      • Rume Medical Group Inc
      • Rume Health LLC
      Business Management
      • Dr. Matthew Abinante, Founder
      • Mr. Matt LeDuc, President
      • Mr. Matthew Collins, CEO
      Contact Information

      Principal

      • Dr. Matthew Abinante, Founder
      • Mr. Matt LeDuc, President

      Customer Complaints

      118 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/03/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      This company is in the business of scamming people. They will send covid tests to you, bill your insurance for them. They set up fake health appointments saying that I had a virtual appt with a doctor that I have never met nor spoken to. I've called three times demanding they stop doing this, they assure me they will, but yet every month I get a package of COVID tests and a "telehealth summary" of a visit emailed ot me that never happened. They will then bill my insurance for a visit with them. It's completely bogus and shady and I just want my info removed from their records.
      Read More

      Customer Reviews

      135 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dallas A

      1 star

      04/09/2024

      SHOCKED to open my mail today (April 9, 2024) to find a bill for $832.10 for a Covid test back on June 10, 2022. This is odd since I was told the Covid test was free and I even have a screenshot of a digitally signed receipt test showing the fee of $0.00. Called the only number provided on the bill and the automated system stated the delay was due to the sheer volume of billings and issues with insurance. I was unable to get ahold of a live agent. It appears to be a scam or the new company attempting to generate money, even though the Covid tests were advertised to be free. I have insurance and it doesn’t appear an attempt was made to charge my insurance.


      Rume Health Response

      04/12/2024

      Hello ******,We take your concerns seriously and are committed to addressing them promptly. To safeguard your privacy in accordance with HIPAA regulations, please email your contact details to **************************** This will enable us to contact you directly and resolve the issue efficiently. Our dedicated team is prepared to investigate thoroughly and correct any inaccuracies without delay.We apologize for any inconvenience caused and assure you of our commitment to resolving this matter swiftly and effectively.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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