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Find a Location

Airport Home Appliance has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Airport Home Appliance

      3525 Arden Rd STE 100 Hayward, CA 94545-3909

    • Airport Home Appliance

      20286 Hesperian Blvd Hayward, CA 94541-4732

    • Airport Home Appliance

      2524 Shattuck Ave Berkeley, CA 94704-2722

    • Airport Home Appliance

      2424 El Camino Real Redwood City, CA 94063

    • Airport Home Appliance

      1505 Willow Pass Rd Concord, CA 94520-5224

    Business ProfileforAirport Home Appliance

    Major Appliance Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    97 complaints closed in last 3 years

    42 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is a retailer of home appliances.

    Products & Services

    Airport Home Appliance offers a variety of kitchen appliances and laundry appliances.

    Business Details

    This is a multi-location business.

    Find a Location

    Airport Home Appliance has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Airport Home Appliance

        3525 Arden Rd STE 100 Hayward, CA 94545-3909

      • Airport Home Appliance

        20286 Hesperian Blvd Hayward, CA 94541-4732

      • Airport Home Appliance

        2524 Shattuck Ave Berkeley, CA 94704-2722

      • Airport Home Appliance

        2424 El Camino Real Redwood City, CA 94063

      • Airport Home Appliance

        1505 Willow Pass Rd Concord, CA 94520-5224

      Headquarters
      3525 Arden Rd STE 100, Hayward, CA 94545-3909
      BBB File Opened:
      3/1/1984
      Years in Business:
      42
      Business Started:
      8/1/1981
      Business Started Locally:
      8/1/1981
      Business Incorporated:
      12/30/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 159996 for this business, issued by California Bureau Home Furnishings and Thermal Insulations

      These agencies may include:

      California Bureau Home Furnishings and Thermal Insulations

      3485 Orange Grove Ave

      North Highlands CA 95660

      (916) 999-2041

      Fax: (916) 9217279

      http://www.dca.ca.gov/consumer/wll.shtml

      BBB records show a license number of 159998 for this business, issued by California Bureau Home Furnishings and Thermal Insulations

      These agencies may include:

      California Bureau Home Furnishings and Thermal Insulations

      3485 Orange Grove Ave

      North Highlands CA 95660

      (916) 999-2041

      Fax: (916) 9217279

      http://www.dca.ca.gov/consumer/wll.shtml

      BBB records show a license number of 168048 for this business, issued by California Bureau Home Furnishings and Thermal Insulations

      These agencies may include:

      California Bureau Home Furnishings and Thermal Insulations

      3485 Orange Grove Ave

      North Highlands CA 95660

      (916) 999-2041

      Fax: (916) 9217279

      http://www.dca.ca.gov/consumer/wll.shtml

      BBB records show a license number of 159999 for this business, issued by California Bureau Home Furnishings and Thermal Insulations

      These agencies may include:

      California Bureau Home Furnishings and Thermal Insulations

      3485 Orange Grove Ave

      North Highlands CA 95660

      (916) 999-2041

      Fax: (916) 9217279

      http://www.dca.ca.gov/consumer/wll.shtml

      Type of Entity:
      Corporation
      Number of Employees:
      115
      Alternate Business Name
      • Airport Appliance, Inc.
      Business Management
      • Ms. Fillian Lei, CFO
      Additional Contact Information

      Fax Numbers

      • (510) 783-5283
        Primary Fax

      Phone Numbers

      Customer Complaints

      97 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I paid cash in person for a new dryer at Airport Appliance a month ago after the heating filament on my old one went out. I stayed home to wait for my new dryer and when it arrived it didnt work. The delivery guy tried to tell me I needed to call an electrician after he blamed it on my 220 not working. What???!!! My 220 was and is just fine but I bought an electric current tester to confirm that. After I hadnt heard from them for two weeks I called Airport Appliance back and basically said Whats up guys? So I had to make another appointment and the same guy came and confirmed the new dryer sent to me still didnt work. Duh! Then I overheard him calling someone on his phone telling them a new dryer that actually works was needed. That was one week ago. By the way I tipped everybody involved. I feel like a sucker and would really like to have a dryer that works. Nothing more, nothing less. Thank you.
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kusum m

      1 star

      04/12/2024

      I bought several appliances. Sales people are ready to sell and up and up on it to sell only but doesn't service at all. **************** drives you *********** you non stop and the message is if you don't reply then your delivery is at risk, so so many times you have to answer the phone, I complained but no use. Same people also claim to install the appliances but have an excuse that the line is too small or old and don't install but charge for the installation and don't issue credit which I think should be illegal. Installation team didn't open the refrigirator, didn't install the range and didn't pick up the range but charged $50.00 for each item pick up. I have been texting the sales person but it's not working. How should I get my money back? Their practices are not right.last time delivery team dented the appliance, I told the sales person but the person didn't care and ignored the call and text.

      Local BBB

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