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Find a Location

Holiday Nail & Spa has 1 locations, listed below.

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    Business ProfileforHoliday Nail & Spa

    Beauty Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14341 Inglewood Ave, Hawthorne, CA 90250-6714
    BBB File Opened:
    2/24/2016

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    12/08/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    BE AWARE! Worst nail spa establishment who does not have prices listed, because they keep upping the PRICE!! The scheduler/manager ***** is racist, rude, and disrespectful. I spend way too much money here to be constantly mistreated and to have to deal with attitude because I want my nails to look a certain way. If I'm paying you to do your job. ***** does not allow you to use the remote to control the setting to the massage chair. No wonder the place is EMPTY! Horrible customer service. I would avoid this nail salon at all costs. Not using new tools between customers and not cleaning at all after customers is 100% unacceptable. WORST customer Service: Here are more reviews for reference: 1) The work that was done was great, but it was not what I asked for. After pointing to the service that I wanted and requesting it 3 different times, I was blatantly up-charged and given the service they wanted me to have. What's worse is they claimed a misunderstanding... you understood everything I said, including I won't be back. 2) Then the ATM was out of order, the credit card machine down which she could have mentioned when I called and when she called me but instead says go to the ******* atm, I wanted to cancel then suddenly she remembered that they accept *****. She was very unprofessional and rude. I liked how my nails look but I will NEVER go back again!! Getting pampered should be a relaxing experience not a frustrating one. Bad customer service *****!!!! 3) The rude service from ***** is not worth ever going back. I'm really going to miss ****. I am so done!!

    Customer Reviews

    0 Customer Reviews

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