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Find a Location

Rooter Hero Plumbing has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rooter Hero Plumbing

      11150 Sepulveda Blvd #2A Mission Hills, CA 91345-1128

    • Rooter Hero Plumbing

      2827 Aiello Dr #B San Jose, CA 95111-2155

    • Rooter Hero Plumbing

      4650 Arrow Hwy #C1 Montclair, CA 91763-1215

    • Rooter Hero Plumbing

      14404 Western Ave Gardena, CA 90249-3301

    • Rooter Hero Plumbing of Sacramento

      7553 1/2 Auburn Blvd Citrus Heights, CA 95610-2223

    Business ProfileforRooter Hero Plumbing

    Plumber
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 56 Customer Reviews

    Customer Complaints

    68 complaints closed in last 3 years

    23 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Rooter Hero Plumbing has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rooter Hero Plumbing

        11150 Sepulveda Blvd #2A Mission Hills, CA 91345-1128

      • Rooter Hero Plumbing

        2827 Aiello Dr #B San Jose, CA 95111-2155

      • Rooter Hero Plumbing

        4650 Arrow Hwy #C1 Montclair, CA 91763-1215

      • Rooter Hero Plumbing

        14404 Western Ave Gardena, CA 90249-3301

      • Rooter Hero Plumbing of Sacramento

        7553 1/2 Auburn Blvd Citrus Heights, CA 95610-2223

      Location of This Business
      11150 Sepulveda Blvd #2A, Mission Hills, CA 91345-1128
      BBB File Opened:
      5/12/2016
      Years in Business:
      6
      Business Started:
      7/12/2017
      Business Incorporated:
      1/20/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Plumber Hero, Inc.
      • Rooter Hero
      Business Management
      • Ms. Lizette Alvarado, Complaint Manager 818-679-5280
      • John Akhoian?, CEO
      • Jackie B
      Contact Information

      Principal

      • Ms. Lizette Alvarado, Complaint Manager 818-679-5280

      Customer Contact

      • Lizette Alvarado, Complaint Manager
      • Jackie B
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      68 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I called for a $77 kitchen drain special. They came out and suggested a camera line of the main for $362. I consented with 2 promises that I would receive a copy of the video and an estimate for trenchless repair. Both technicians knew that I need the video for a contractor performing other work. They refused to provide me a receipt although they cashed my check. I never received the video or the estimate despite many calls. I had to hire a second company to come out and redo for $250 more. The original contractor's work was delayed by 2 weeks.
      Read More

      Customer Reviews

      56 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Oscar A

      1 star

      02/01/2024

      Tech told us we we had to change 4 pipes for gas leak.called a real plumber and pressure tested lines and only needed to replace 2 valves. Make sure you get a second opinion with these guys

      Rooter Hero Plumbing Response

      02/02/2024

      Dear ****************

      Thank you for bringing this matter to our attention. We are sorry for any inconvenience that you have experienced. We will do everything we can to resolve the issue as quickly as possible.
      If you have any further questions or concerns, please do not hesitate to contact us.
      Sincerely,
      Rooter Hero Plumbing

      Local BBB

      BBB of Los Angeles & Silicon Valley

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