Business ProfileforANM Construction & Environmental Services

I own a camper van manufacturing business. On 12/11/23 there was a fire in our shop. The property owner hired ANM for restoration. 12 vans had smoke and soot damage. The man in charge, *************************, said ANM could clean the vans with a special process that would eliminate the soot damage and smoke odors. ANM cleaned two vans, but when I inspected them after they dried they still smelled bad and there was still a lot of soot on many surfaces (on cabinets, inside showers, on water tanks, on the popup top canvas), so I did not allow them to clean the other vans. I received an invoice for the cleaning 2 vans before I was able to inspect them (I drove across the country for the holidays), and a lot was going on trying to save our business, so I forgot about it until last week when they requested payment. Based on the cleanings not having the promised results or to our satisfaction, I refused to pay. Admittedly I should have addressed the situation sooner, but in the midst of dealing with customers, vendors, employees, the insurance company, family stuff, etc, our landlord terminated our lease and gave us 3 weeks to move so I have been focused on that and a van cleaning bill was not even on my radar. I explained that they did not do what was promised (they now say nothing was promised) and I provided photos of remaining soot, etc, but they filed a lien against me and my business. I think it relevant to add that our relationship with ANM became very antagonistic several weeks ago because my husband and ************************* disagreed on what was decided regarding the restoration of the building (a separate issue than the failed restoration of the vans), and I feel this is a personal vendetta and is ********************** way of expressing his animosity. It is my position that if a job is not done well or properly, then the cost has not been earned. I never agreed to pay for the vans to be sort-of cleaned. I want the lien released and the invoice canceled.