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Find a Location

SN Servicing Corporation has 1 locations, listed below.

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    Business ProfileforSN Servicing Corporation

    Loans

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    323 Fifth St, Eureka, CA 95501
    BBB File Opened:
    7/1/2011
    Years in Business:
    31
    Business Started:
    3/22/1993
    Business Started Locally:
    3/22/1993
    Type of Entity:
    Corporation
    Number of Employees:
    70
    Business Management
    • Ms. Joni Yorks, Manager
    Contact Information

    Principal

    • Ms. Joni Yorks, Manager

    Customer Contact

    • Ms. Joni Yorks, Manager

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    35 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    On or about February 13, 2008, my late mother, ******************* *****, secure a loan with CitiFinancial, ************************************************************ in the amount of *********, using her home located at ************************************************************* as collateral. My now deceased stepfather was listed as a co-borrower but never had ownership of the home.The initial loan was predatory in nature and suggested a payoff of $164,368.80 to an elderly woman of 72 years of age and her elderly spouse based on $********* in principle extended to them. I have estimated, from 2008 to her death in June of 2018, she had paid well over the principal amount borrowed. Since CitiFinancial of ****** sold this loan, this loan has been sold to various collection agencies all demanding payment, initially from our now deceased stepfather and now from me as primary heir. This account is now with ******************** that is threating to take the heirs property located at ************************************************************* based on the initial predatory loan made by CitiFinancial. The current loan is less than 20 days past due. SN Servicing Corporation is asserting a current balance of $31, ****** at an interest rate of *****% which makes it significantly difficult to reduce the principal.The collection techniques are harassing, hostile, evasive and threatening. The constant selling of the loan as soon as one company has earned money and the ongoing harassment for us to take ownership of the loan in our names as heirs of interest is relentless.Both my mother and stepfather are deceased, I have been paying the loan out of fear of losing the home and land. However, I am seeking assistance with resolving this issue once and for all. I can not continue to pay approximately $358 per month indefinitely. I believe this predatory lending has extended well beyond my deceased parents and is now crippling heirs financially.
    Read More

    Customer Reviews

    41 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Judy O

    1 star

    04/10/2024

    Terrible company. Did what I needed to do to change payment amount following their instructions. They took double payment then argued with me and pretty much was told to bad. Rude people. Now after putting stop payment on extra payment I'm being charged NFS charge.

    SN Servicing Corporation Response

    04/11/2024

    This was reviewed with the individual unfortunately two payments set up by them - a stop payment was created and which caused the nsf - reviewing the interactions we went over the details with her and explained what had caused it

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