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Business Profile

Tax Return Preparation

Tax Network USA

Reviews

Customer Review Ratings

4.37/5 stars

Average of 169 Customer Reviews

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Review Details

  • Review fromDiane D

    Date: 08/01/2025

    5 stars
    I give ***** five stars. ****** ******, our case representative, has been just wonderful. She keeps us updated on a regular basis and is always prompt to respond when we ask questions. Knowing that we have a knowledgeable, professional team on our side to represent us with the ***, takes a lot of worry and stress off of us. If you are considering seeking help with a tax issue, I recommend contacting *****. We are very glad and relieved that we did.
  • Review fromMichelle S

    Date: 07/31/2025

    5 stars
    After decades of working with the same *** to file my personal and small business tax returns, he simply quit. Not only did he quit, he lied saying he was going to file them, but he didnt. He declined my calls and was not in his office when I tried to see him. I never found out why. This went on for two years. I was busy with my work, felt overwhelmed and was in a quandary about what to do. Simply find someone else to do my taxes, right? But who could I trust? Then I saw a ******* ad where a reputable spokesperson recommended Tax Network USA for tax troubles--the government was not going to forgive. When I called, I nervously explained the mess I was in. With visions of jail time, I found nonjudgmental assurance by the agent that wasnt going to happen. He assigned my case to Melody and we got started. With clear instructions and a compassionate tone, she sent me the proper forms to complete. It took some time since I waited embarrassingly long to address the situation. I was terrified of the *** but buried my head in the sand. ***** was a genuine answer to prayer and the work is done. The relief I feel to be caught up is worth every dime I paid. I discovered I can trust these people, and I bet you can too.
  • Review fromKimberly S

    Date: 07/30/2025

    5 stars
    *** **** has done an amazing job ***** **** has done an amazing job in helping me through this process. She responds quickly to my emails or text; I can tell she is very experienced in her job and I would highly recommend her to anyone needing help. I was having a really bad day trying to fill out some of the paperwork because I was very sick and in the hospital, *** jumped in and helped guide me through the process after telling me to get well first; there was still time she said. Thank you *** for everything you did for me.
  • Review fromAntonia J

    Date: 07/29/2025

    5 stars
    I had been putting off my tax debt for years because I absolutely hate dealing with the IRSbut Tax Network USA completely changed that for me. From the very beginning, they made the process feel so much less overwhelming. I was able to speak to a real person often, which made a huge difference. They were patient, professional, and most importantly, they actually helped me find real relief from my tax debt. I finally feel like I can breathe again. Id recommend them to anyone whos been avoiding their taxes or doesnt know where to start. Truly a life-saver!
  • Review fromScott M

    Date: 07/14/2025

    1 star
    We hired Tax Network U.S.A. on October 9th, 2024. We were promised that a team of tax attorneys and tax professionals would be handling our case.We have been less than impressed with you and your inability to render services paid for. During our time being represented by your firm, we had no less than three case managers (****** ******, ****** **************** ****). With each new case manager, repeatedly you request the same documentation at a minimum of three times for every document requested. We have provided ALL documentation requested each time. There seems to be no created case file that are maintained or available for others in your firm to access or share. We are very afraid of your poor handling of our personal and financial documents.Our question is where have all of our corresponded documents gone?With each case manager we have been promised regular updates to how our case is proceeding. We get the same run around statements from each case manager about how your legal team is reviewing our documents for presentation to the ***. We have experienced from each case manager missed appointments for updates on our case.We were already in Currently non collectable status (CNC) when we hired your firm in October of 2024. Yet you recently suggested that we should agree for you to put us back in (CNC) with the ***. That is simply unacceptable! We paid your firm to have you suggest putting us back into a status we already had? Our case manager suggested an offer that we would agree to pay the *** $300 per month for seven years! That would total $25,200. Thats more than our current tax debt to the ***. We have seen absolutely ZERO representation from your firm on our behalf with the ****The only task that Tax Network performed on our behalf was to debit our bank account, faithfully each and every month. We are requesting a refund the $2588.88 we have paid your firm thus far. We are giving you 30 days to comply.
  • Review fromMichael S

    Date: 07/01/2025

    5 stars
    ******* and her team have been exceptional in dealing with the ***. Navigating and handling the constant burecratic red tape. I tried this on my own but just continued to hit the wall at every turn. Sadly our IRS is not here to help its own citizens, but with the help of TAX NETWORK USA, they took on the burden and were able to navigate and finalize a resolution at a cheaper cost than I could do on my own. Thank you!!!!
  • Review fromVik V

    Date: 06/30/2025

    4 stars
    Tax Network provided me with an outstanding experience! From start to finish, everything exceeded my expectations. If I had wings, I'd be flying with JOY!!
  • Review fromGreg C

    Date: 06/20/2025

    5 stars
    I cant thank Tax Network enough for helping with my tax problem, Thank you ******* **** for always keeping me updated and informed. Highly recommend them!
  • Review fromRandy T

    Date: 06/16/2025

    5 stars
    My initial reaction to the kind support and the advice provided stimulated my confidence that Tax Network USA is a company that I could rely on to assist with my issues. The speed with their analyses were right on and their instructions were very easy to follow. Their comprehensive approach in surgical collaborations with the *** and state tax organizations were a welcome relief. I will continue to use this tax service more often and advocate their professional applications to my friends and colleagues.
  • Review fromKelly F

    Date: 05/31/2025

    5 stars
    I was watching **** and saw an ad for Tax Network USA; since the ad showed they hold the values that I hold, I wanted to support them and try their service. Im sight challenged so I did not notice that in smaller print on the ad it was talking about how if you owe back taxes they're really good for that, so when I signed up for them I told them that I didn't have back taxes and they said that was fine. The tax work was done a little bit slower for me because I work full time. If you like doing things through the internet, this was a neat way to do taxes. I communicated with them and it did take longer than you might take compared to using something like turbotax, but it was nice to support the conservative values. I have been given a student loan debt forgiveness, so I also wanted to have people who deal with back taxes in case I get some kind of tax penalty because of the student loan forgiveness in the future. I highly recommend Tax Network USA as they are very good at communication through email and phone. They took all my records from the past years, so now I have them all in one place and I know that I have got my taxes together better than they were before.

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