Business ProfileforSina imaging center

ON JUNE 29, 2023 I WAS REFERRED TO SINA IMAGING CENTER IN ENCINO FOR A *** I WAS NOT GIVEN A DESIGNATED AREA TO TAKE OF MY CLOTHES INCLUDING MY UNDERGARMENTS WITH THE TECHNICIAN STILL IN THR ROOM THIS MADE ME FEEL UNCOMFORTABLE I HAD TO REQUEST THE EMPLOYEE TO PLEASE LEAVE THE ROOM. I WAS NOT TOLD TO REMOVE ANY JEWELRY UNTIL I WAS IN THE MACHINE FOR 15 MINUTES. TECHNICIAN CAME AND MADE ME REMOVE MY JEWELRY AND TO LEAVE NEXT TO A CHAIR NEXT TO THE *** MACHINE I WAS NOT GIVEN A DESIGNATED AREA/LOCKER TO PLACE MY VALUABLES UPON LEAVING I NOTICED I DID NOT HAVE MY PROPERTY I CALLED SINA IMAGING TO GET A RESOLUTION TO THIS IS***. JUNE 30, 2023 I SPOKE TO A WOMAN NAMED **** AND ***** WHOM I WAS TOLD IS THE MANAGER SHE HAS SINCE IGNORED ANY CONTACT WITH ME I CONTACTED ON JULY 13,2023, JULY 19,2023 AND JULY 25, 2023 at 4:45PM RECEPTIONIST/MANAGEMENT IGNORES MY PHONE CALLS AND HANGS UP ON ME WITH OUT TRYING TO FIND A RESOLUTION OR RESPONSE. ON JUNE 30, 2023 A LETTER WAS SENT THROUGH TRACKING DELIVERY FOR INTENT TO *** FOR SMALL CLAIMS COURT. PROPERTY VALUE IS WORTH 486$ A GOLD YELLOW CROSS PENDANT. I WENT TO THE JEWELRY STORE AND PURCHASED A REPLACEMENT AND ASKED FOR A RECEIPT FROM THE ORIGINAL PURCHASE AND THE REPLACEMENT PURCHASE AND SUBMITTED THIS TO SINA IMAGING. I HAVE STILL NOT RECEIVED A RESOLUTION TO THIS IS***. UPON LEAVING I ASKED TO RECEIVE A COPY OF THE *** ON A CD ROM FROM **** SHE GAVE ME THE CD WITHOUT THE ***** COVER SEPARATE AND WAS VERY RUDE AND BOTHERED BY MY PRESENCE SHE GAVE ME THE CD AND STARTED HELPING THE PERSON BEHIND ME WHEN I WAS STILL IN THE WINDOW. THE SERVICE IN THIS LOCATION IS VERY POOR AND UNPROFESSIONAL. I WOULD PLEASE LIKE TO RECEIVE A FOLLOW UP UPON THIS COMPLAINT AND ANY INFORMATION OF MY OPTIONS MOVING FORWARD. THANK YOU.