Business ProfileforMeza's Small Engine Repair

ZERO STARS... This is a continuation of a problem getting a light industrial compressor repaired under a service contract with Asurion. They selected ****** Small Engine. ****** SMALL ENGINE can join the list. Sigh. Now at just over two weeks and they were supposed to show up today with a new motor. They didn't show up, so at the end of the day I called them to see if they were just running late. Nope. They weren't coming and they knew they weren't coming this morning. The guy who answered said their reason for coming to **** today canceled and he meant to call me, but he forgot. I thought the reason he was coming to **** today was to bring me a new motor for my compressor. A week ago when they didn't show they claimed they had just that day gotten approval to order the motor. Today I asked if they atleast had the motor. They say they do. I was a bit peeved, but his response was basically (paraphrasing) tough. See you next week.That will put it at over three weeks... if they show up. I called ******* who told me they didn't understand as the service company had indicated the repair was already complete. I blew a gasket. TO BE CLEAR THEY HAVE NEVER BEEN HERE. They have never been to my shop once. They were supposed to be here two weeks ago to check out the compressor. They just called me to ask what the problem was. They were supposed to be here last week, but they claimed they had only that day gotten approval to order the new motor the compressor needs. They were supposed to be here today. They decided for some reason not to come, and they meant to call me this morning... but they forgot. ******* wants me to just be patient and wait while they see why the company reports the service call as complete. "Be patient!" they guy said more than once. Asurion was pretty bad, but this service company makes them look worse.