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Business Profile

Business Law Attorneys

US Consumer Attorneys

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Law Attorneys.

Complaints

This profile includes complaints for US Consumer Attorneys's headquarters and its corporate-owned locations. To view all corporate locations, see

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US Consumer Attorneys has 2 locations, listed below.

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    Customer Complaints Summary

    • 50 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/12/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid this company $10,200 to cancel/exit me from 2 timeshares, back on 10/31/2017. They completed this process for ONLY ONE of the timeshares. I have made contact numerous times over the years since then, always requesting a refund from the timeshare that was not cancelled (for an amount of $5100). They have adamantly REFUSED to do so. I finally got rid of it myself after waiting for so long for this company to do something about it. Now they won't even return contact!!

    • Initial Complaint

      Date:03/01/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hope this message finds you ******* name is **** ********, and I am reaching out regarding the contract for the legal termination of my timeshare agreement with Flagship Resort. 2019, I made a payment of $5,700 to US Consumer Attorney, yet I was recently informed that there remains an outstanding balance of approximately $5,000 due to the timeshare company.Additionally, I have noticed that US Consumer Attorney is not listed as a member of the Better Business Bureau (BBB), and I have encountered several reports from other clients who have expressed similar concerns about the services provided by the company.Given these circumstances, I have requested that the US Consumer Attorney promptly address and resolve this matter, ensuring the legal termination of my timeshare contract as agreed upon.Any assistance BBB can provide will be greatly appreciated.

    • Initial Complaint

      Date:06/11/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We paid US Consumers Attorneys back in 2018 to get out of a Wyndham time share that we were lied into applying while on vacation in *******. They promised that we would be totally released and our credit report repaired or our money back to us. I Ive emailed, left messages six years later they still have not received any response back and still on my credit You were fast to ask me for my money to start the process and responded back to that, but have not responded back Starting to wonder if they work together to take people of money

    • Initial Complaint

      Date:03/12/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We paid ** Attorneys ******* back in about 2015 or 2016 to get out of a Wyndham time share that we were tricked into, while on vacation in *****. They promised that we would be totally released and our credit report repaired or our money back to us. In 2018 we contacted them to see about this issue because we were buying a house and it showed up on our credit report. They sent a letter with an explanation, but we still had to make additional payments. Just this year we received a notice that we still owe ******* and it i still on our credit report. We tried calling a few times left messages and no one returns our call.

    • Initial Complaint

      Date:02/27/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My wife and I had used this group to sell some timeshare points about 8 years ago. We discontinued their services and thought everything was complete. In 2023 I tried to make some updates to my timeshare account and was notified by ****** that US Consumer Attorneys was listed on my account and that they were the only ones who could make updates. I have not used them in years and have been unable to contact them in any way. I need a response so that a letter can be provided to Hilton and restore my access as owner of the timeshare.

    • Initial Complaint

      Date:01/31/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ************************ and I have ***** of ******** for my parents as their aging has caused dementia and memory lapses, and they have trouble advocating for themselves now.My parents **************** and ************************* sought help from US Consumer Attorneys, P.A. in late 2017 to terminate membership with the ******************* timeshare. On December 28, 2017 they paid $22,380.00 in fees to US Consumer Attorneys, P.A. for this service, at that point, my parents were advised to have no further contact with *******************, and to inform US Consumer Attorneys if contact was initiated.My parents have received 2 separate statements from *******************, The first one dated 3/15/2023 stating a balance due of $15,421.53 and then another one today dated 1/12/2024 with a balance due of $13,965.92. Calls to US Consumer Attorneys, P.A. have gone unanswered. I went online today to your BBB site and noted that their are many complaints filed against this company and that they may not even be in business.Our concern is that US Consumer Attorneys P.A. never forwarded any money they collected from my parents to ******************* or attempted to resolve my parents case, as the only paperwork we have is from Shell in the form of balance due statements. My parents were told by US Consumer Attorneys, via telephone, that the case was resolved and no further money was due.

    • Initial Complaint

      Date:11/16/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On January of 2019 we sent all of our information to U.S. Consumer Attorneys. They guaranteed that we would be out from under our timeshare with ******************* within 1 year. It was over 1 year when Covid hit, so we waited patiently. We received e-mail on December 10, 2021, with copy of recorded deed. We thought that everything was taken care of at that time. We kept getting statements for association dues, so I called U.S. Consumer Attorneys. They said to just ignore them because they were just trying to get more money. Yesterday we received certified letter in U.S. mail with Notice of Default and Opportunity to Cure. I have tried calling and e-mailing but cannot get any response.

    • Initial Complaint

      Date:10/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We paid the company USComsumersAttorney to cancel our timeshare with Diamon Resorts as they promised in 2017. Our contract said it would be done in 12 months or we would receive our money back. They said they needed more time because they were in litigation with *******. Then COVID came. Unfortunately, we lost my father and nephew during this time and were in no emotional position to do anything. We are now ready to see if we can get our money back. We finally got a letter in 2022 saying that ******* would not buy back our timeshare. We request a refund as they NEVER completed what they promised to cancel our timeshare. Please help us not be scammed by this company.

    • Initial Complaint

      Date:09/23/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired and paid US Consumer Attorneys $5,095.00 on 1/15/2019 to release me from my obligation to my timeshare with Holiday Inn Orange Lake Resorts, FLA. After 2 years on 1/14/22 (after COVID) I received a letter and Quit Claim Deed from US Attorneys notifying me that I was released from my obligation with Holiday Inn Orange Lake, FLA. Now I am receiving statements showing where I am overdue and owing Holiday Inn, Orange Resorts over $44,000.00 for past due mortgage, maintenance fees and taxes. This afternoon I reached out to Holiday Inn and was just notified by phone that the condo is going into foreclosure by end of month. Holiday Inn told me that Quit Deeds are no accepted and I'm still obligated to pay the past due balance! So basically, I was scammed by US Attorneys! I was not sent any documentation from Holiday Inn notifying me that I was in collection status. I have made several attempts by sending a certified letter, emailing (uscalaw.com) and placing several calls to US Consumer Attorneys. The certified letter was returned, no response back by email and only get a voicemail. I am out of all this money which I paid to US Attorneys and did not do what they had promised! Also owe 44K to Holiday Inn. I feel US Attorneys should have known what is required by the *************** Inn and know the Quit Claim Deed wasn't accepted. I would like to get my money plus damages returned since they did not do their job. I truly think this is a scam between timeshares and attorneys and should be investigated by the state ** ************************* for all states where ** Attorneys practices not alone all attorneys who participate in this scam! The reason I did not filed sooner is because I just found out last week about this issue when my bank lender pulled my credit report and showed a past due amount. With a collection showing on my credit report, I have been placed on hold from purchasing a new home until I pay the full amount of 44K! If additional info is needed advise.

    • Initial Complaint

      Date:08/24/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We paid US Consumer Attorneys $5,000.00 in 2018 to get out of a timeshare with Holiday Inn. After 2 years they sent us a letter enclosing Quit Claim Deed and said we were released from our obligation with Holiday Inn. Now I am receiving bills from Holiday Inn looking for over $6,000.00 for maintenance fees and taxes. Since this started we never received a bill and told by Holiday Inn they were sent to the attorney. We spoke to Holiday Inn today and were informed that they do not accept Quit Claim Deeds and we are still obligated to them. We tried to call US Consumer Attorneys and get only voice mail, emailed them but no answer and mailed them a letter to no avail. We are out all this money but they did not do what they promised. We feel they should know what is required by Holiday Inn and know the Quit Claim Deed wasn't accepted. We would like to get our money back since they did not do their job. We truly believe this is a scam. The reason we did not do this sooner is because we just found today about this when we went to rent as we sold our home. We never received any bills from Holiday Inn during this period.

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