ComplaintsforUS Consumer Attorneys
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Complaint Details
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Initial Complaint
03/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We paid ** Attorneys ******* back in about 2015 or 2016 to get out of a Wyndham time share that we were tricked into, while on vacation in *****. They promised that we would be totally released and our credit report repaired or our money back to us. In 2018 we contacted them to see about this issue because we were buying a house and it showed up on our credit report. They sent a letter with an explanation, but we still had to make additional payments. Just this year we received a notice that we still owe ******* and it i still on our credit report. We tried calling a few times left messages and no one returns our call.Initial Complaint
02/27/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My wife and I had used this group to sell some timeshare points about 8 years ago. We discontinued their services and thought everything was complete. In 2023 I tried to make some updates to my timeshare account and was notified by ****** that US Consumer Attorneys was listed on my account and that they were the only ones who could make updates. I have not used them in years and have been unable to contact them in any way. I need a response so that a letter can be provided to Hilton and restore my access as owner of the timeshare.Initial Complaint
01/31/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My name is ************************ and I have ***** of ******** for my parents as their aging has caused dementia and memory lapses, and they have trouble advocating for themselves now.My parents **************** and ************************* sought help from US Consumer Attorneys, P.A. in late 2017 to terminate membership with the ******************* timeshare. On December 28, 2017 they paid $22,380.00 in fees to US Consumer Attorneys, P.A. for this service, at that point, my parents were advised to have no further contact with *******************, and to inform US Consumer Attorneys if contact was initiated.My parents have received 2 separate statements from *******************, The first one dated 3/15/2023 stating a balance due of $15,421.53 and then another one today dated 1/12/2024 with a balance due of $13,965.92. Calls to US Consumer Attorneys, P.A. have gone unanswered. I went online today to your BBB site and noted that their are many complaints filed against this company and that they may not even be in business.Our concern is that US Consumer Attorneys P.A. never forwarded any money they collected from my parents to ******************* or attempted to resolve my parents case, as the only paperwork we have is from Shell in the form of balance due statements. My parents were told by US Consumer Attorneys, via telephone, that the case was resolved and no further money was due.Initial Complaint
11/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On January of 2019 we sent all of our information to U.S. Consumer Attorneys. They guaranteed that we would be out from under our timeshare with ******************* within 1 year. It was over 1 year when Covid hit, so we waited patiently. We received e-mail on December 10, 2021, with copy of recorded deed. We thought that everything was taken care of at that time. We kept getting statements for association dues, so I called U.S. Consumer Attorneys. They said to just ignore them because they were just trying to get more money. Yesterday we received certified letter in U.S. mail with Notice of Default and Opportunity to Cure. I have tried calling and e-mailing but cannot get any response.Initial Complaint
10/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We paid the company USComsumersAttorney to cancel our timeshare with Diamon Resorts as they promised in 2017. Our contract said it would be done in 12 months or we would receive our money back. They said they needed more time because they were in litigation with *******. Then COVID came. Unfortunately, we lost my father and nephew during this time and were in no emotional position to do anything. We are now ready to see if we can get our money back. We finally got a letter in 2022 saying that ******* would not buy back our timeshare. We request a refund as they NEVER completed what they promised to cancel our timeshare. Please help us not be scammed by this company.Initial Complaint
09/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I hired and paid US Consumer Attorneys $5,095.00 on 1/15/2019 to release me from my obligation to my timeshare with Holiday Inn Orange Lake Resorts, FLA. After 2 years on 1/14/22 (after COVID) I received a letter and Quit Claim Deed from US Attorneys notifying me that I was released from my obligation with Holiday Inn Orange Lake, FLA. Now I am receiving statements showing where I am overdue and owing Holiday Inn, Orange Resorts over $44,000.00 for past due mortgage, maintenance fees and taxes. This afternoon I reached out to Holiday Inn and was just notified by phone that the condo is going into foreclosure by end of month. Holiday Inn told me that Quit Deeds are no accepted and I'm still obligated to pay the past due balance! So basically, I was scammed by US Attorneys! I was not sent any documentation from Holiday Inn notifying me that I was in collection status. I have made several attempts by sending a certified letter, emailing (uscalaw.com) and placing several calls to US Consumer Attorneys. The certified letter was returned, no response back by email and only get a voicemail. I am out of all this money which I paid to US Attorneys and did not do what they had promised! Also owe 44K to Holiday Inn. I feel US Attorneys should have known what is required by the *************** Inn and know the Quit Claim Deed wasn't accepted. I would like to get my money plus damages returned since they did not do their job. I truly think this is a scam between timeshares and attorneys and should be investigated by the state ** ************************* for all states where ** Attorneys practices not alone all attorneys who participate in this scam! The reason I did not filed sooner is because I just found out last week about this issue when my bank lender pulled my credit report and showed a past due amount. With a collection showing on my credit report, I have been placed on hold from purchasing a new home until I pay the full amount of 44K! If additional info is needed advise.Initial Complaint
08/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We paid US Consumer Attorneys $5,000.00 in 2018 to get out of a timeshare with Holiday Inn. After 2 years they sent us a letter enclosing Quit Claim Deed and said we were released from our obligation with Holiday Inn. Now I am receiving bills from Holiday Inn looking for over $6,000.00 for maintenance fees and taxes. Since this started we never received a bill and told by Holiday Inn they were sent to the attorney. We spoke to Holiday Inn today and were informed that they do not accept Quit Claim Deeds and we are still obligated to them. We tried to call US Consumer Attorneys and get only voice mail, emailed them but no answer and mailed them a letter to no avail. We are out all this money but they did not do what they promised. We feel they should know what is required by Holiday Inn and know the Quit Claim Deed wasn't accepted. We would like to get our money back since they did not do their job. We truly believe this is a scam. The reason we did not do this sooner is because we just found today about this when we went to rent as we sold our home. We never received any bills from Holiday Inn during this period.Initial Complaint
08/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
We had a time share with silver leaf and hired us consumer to get us out of it we paid them **** and thought it was resolved until we went to refinance our home during Covida and found out. We had a negative hit for non pymt to silverleaf . We were never aware of this issue never got any paperwork or bills from silverleaf or us consumer attorney. We called them and spoke to a ***** several times and she was working on it and last letter she requested an additional 500 from both me and my husband to finilize everything. Thankfully we never sent it . So now we are in a huge debt to repay back silverleaf . Not sure what to do next but lost alot of money and need to get out of timeshare and need **** back . Please helpInitial Complaint
08/03/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I hired UsConsumer Attorneys in 2018 to help terminate a Timeshare I had in South ***, **. They sent me documents to sign and they took $5100.00 for a fee. After the documents were submitted, there was no further contact from UsConsumer Attorney's or SilverLeaf Resorts so I had assumed everything was terminated. I just found out last month, after five years that the Time Share was never terminated my account was still open. So now I have five years of fee's from the Time Share, I cannot get in contact with USConsumer Attorneys. I also found out that the Time share had also been negatively affecting my credit because of delinquent payments. I am now trying to work with the legal department of the time share to figure out next steps because my time share is about to go into Foreclosure. USConsumer Attorneys appears to be a fraud and they don't answer the phone. I have not been able to reach them now.Initial Complaint
07/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We paid US Consumer Attorneys $5,000.00 in 2017 to get out of a timeshare with Holiday Inn. After 2 years they sent us a letter enclosing Quit Claim Deed and said we were released from our obligation with Holiday Inn. Now I am receiving bills from Holiday Inn looking for over $4,000.00 for maintenance fees and taxes. Since this started we never received a bill and told by Holiday Inn they were sent to the attorney. We spoke to Holiday Inn today and were informed that they do not accept Quit Claim Deeds and we are still obligated to them. We tried to call US Consumer Attorneys and get only voice mail, emailed them but no answer and mailed them a letter to no avail. We are out all this money but they did not do what they promised. We feel they should know what is required by Holiday Inn and know the Quit Claim Deed wasnt accepted. We would like to get our money back since they did not do their job. We truly believe this is a scam. The reason we did not do this sooner is because we just found today about this when we went to rent as we sold our home. We never received any bills from Holiday Inn during this period.
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Customer Complaints Summary
93 total complaints in the last 3 years.
15 complaints closed in the last 12 months.