Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Travel Agency

Travelomile

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMichelle P

    Date: 05/29/2025

    1 star
    Complete scam! Zero stars if BBB would allow. They posed as *************** and charged $200 to change my departure airport. They said the seat upgrade I paid for on the original flight would be the same on the new flight. When the updated itinerary uploaded, I had no seat assignment at all. When I tried to call them back to ask about my seat, the number would immediately disconnect. I found a different number for *************** (which was the legit number) and they confirmed I had been scammed by Travelomile and that it happens at least 5 times a day and they keep reporting it. Alaska said the change fee was only $75, and travelomile paid Alaska for using their own credit card, and then travelomile charged me $200. When I got a hold of travelomile using a totally different number from the travelomile website, they refused to refund any of it and threatened to cancel my entire flight. BEWARE as they are posing as ***************, and likely other Airlines as well!!
  • Review fromGeoffrey F

    Date: 11/09/2024

    1 star
    We were scammed. I bought tickets through ******* and called to talk to them about the tickets. I somehow got connected to a company called Travelomile. They told me their was a problem with the tickets and charged me an additional 1195 to correct the problem It turns out not to true. ******* later gave me an email statement to to that effect. I was effectively scammed I am a 78 year old man.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.