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Find a Location

Century 21 A Better Service Company has 1 locations, listed below.

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    Business ProfileforCentury 21 A Better Service Company

    Real Estate Agent

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8077 Florence Ave STE 204, Downey, CA 90240-3894
    BBB File Opened:
    10/8/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2021

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    We rented an apartment on ******** ** Seal ****** ** *****, owned by the ***** ******** and ****** ********* the brokers that run Century21 A better service in ****** and managed by ******** ***** who also works out of this office. They either don't understand the ********** civic codes that apply to rentals or just use intimidation to violate them. The two most recent violations were when they tried to increase our rent by double what the legal maximum was, even after sending them copies and references to which laws they were breaking it took two months before they agreed that it was illegal. Now they're trying to keep our security deposit seemingly out of retaliation. It's been two months since we moved out, legally the deposit has to be returned or accounted for within 21 days. Now two months later they're claiming the whole make ready expense, which is mostly normal wear and tear such and paint and carpet that's at least 7 years old.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adriana M

    1 star

    06/17/2021

    This Century 21 office has some dishonest unprofessional brokers . Their alias is XXXXX Properties LLC and the brokers names are Nelson and Annette Sanchez. They are very negligent when it comes to repairs of their rental properties. I'm writing this review to warn potential clients so that they won't go thru the same horrible experience I went thru with them. Stay away from this particular Century 21 and the brokers I mentioned or you'll regret it by losing money to them.

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