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Find a Location

Beats Electronics, LLC. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Beats Electronics, LLC.

      8600 Hayden Place Culver City, CA 90232

    • Beats Electronics, LLC.

      1601 Cloverfield Santa Monica, CA 90404

    • Beats Electronics, LLC.

      1 Infinite Loop Cupertino, CA 95014

    • Beats by Dre

      67 Greene Street New York, NY 10012

    • Beats by Dr. Dre

      PO Box 95232 Las Vegas, NV 89193-5232

    Business ProfileforBeats Electronics, LLC.

    Audio Visual Equipment
    Multi Location Business

    Additional business information

    Additional Info:
    Apple, Inc. acquired Beats by Dre in August 2014, therefore any complaints filed after that date are handled by Apple, Inc. directly. A separate business review on Apple, Inc. is available here: http://www.bbb.org/losangelessiliconvalley/business-reviews/computers-networks/apple-computer-in-cupertino-ca-198239?language=1
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Beats Electronics, LLC. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Beats Electronics, LLC.

        8600 Hayden Place Culver City, CA 90232

      • Beats Electronics, LLC.

        1601 Cloverfield Santa Monica, CA 90404

      • Beats Electronics, LLC.

        1 Infinite Loop Cupertino, CA 95014

      • Beats by Dre

        67 Greene Street New York, NY 10012

      • Beats by Dr. Dre

        PO Box 95232 Las Vegas, NV 89193-5232

      Location of This Business
      8600 Hayden Place, Culver City, CA 90232
      Years in Business:
      14
      Business Started:
      8/10/2009
      Business Incorporated:
      8/10/2009
      Type of Entity:
      Corporation
      Alternate Business Name
      • Beats Electronics LLC
      • Beats by Dre
      Business Management
      • Nate Doss
      Contact Information

      Principal

      • Nate Doss

      Customer Contact

      • Nate Doss
      Additional Contact Information

      Fax Numbers

      • (408) 974-2786
        Primary Fax

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/28/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a pair of Powerbeats and the ear phone snapped off. I spoke with ****** a Tier 2 support advisor and he informed me that they would not be able to replace the broken headphones that were clearly defective. He had a list of things that could go wrong with the Powerbeats and what happened to mine were on the list. These were $200 headphones and they should not be breaking in half. This is disgraceful.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brigitte A

      1 star

      07/21/2023

      Shouldnt Apple take responsibility for their false representation? I read so many reviews and I am not the only cyclist whos lost one of the buds while riding. They just fall off ! They are supposed to be sweat proof, and I profusely did the tip and bud size test BEFORE buying them in the store! The salesman was very good, generous in his time and listened to my needs extremely well. But he just repeated the marketing pitch of safely fitting in the ear. They are extremely comfortable and the sound is amazing, but NO, they are not made for FITNESS! Apple is a huge corporation, dont you think that they should take responsibility for commercial lies or mistakes? Plus, I tried finding it on the road where I was biking with the sound ringing in the Find My system; and although I specifically selected the left one to ring, the right bud was still ringing! Ergo I wasnt able to locate the left fallen bud. Even if I bought a new left one, the purpose of this purchase was to be able to get some security with audio while I ride on a long tour of **** km. If the words used to market that product would not have been : for FIT, Secure, special fitting tip that bends in your ear and sweat resistant, I would have bought the less comfortable ones that go around the ear AND that carry the same name: Beats FiT PRO. So having taken all the precautions to buy a quality product that complies with the fitness needs, and so many people having lost their buds because they fell during their exercices, dont you thing that Apple should take some human responsibility towards their clients/believers? Or can that beautiful company just get away by s******* us? Is there a way to get some true support for this situation that seems very common?!

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