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Find a Location

PoliceAuctions.com has 1 locations, listed below.

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    Business ProfileforPoliceAuctions.com

    Online Auctions
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.93/5stars

    Average of 60 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/5/2003

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers online auction services.

    Products & Services

    Our auctions start at $1 no reserve, with an absolute end time. We offer full Customer Service by phone at 714 556-4900, Monday - Friday, 8-4 pst. Please note support is not open on Evenings, Weekends, and Holidays. Call us we're happy to help.

    Business Details

    Location of This Business
    3182 Pullman St, Costa Mesa, CA 92626-3323
    BBB File Opened:
    9/6/2013
    Years in Business:
    24
    Business Started:
    10/26/1999
    Business Incorporated:
    10/26/1999
    Accredited Since:
    5/5/2003
    Type of Entity:
    Corporation
    Alternate Business Name
    • Serrf Corp
    • Police Auctions
    Business Management
    • Mr. William Keck, CEO
    Contact Information

    Principal

    • Mr. William Keck, CEO

    Customer Contact

    • Mr. William Keck, CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Purchased piece of Amethyst jewelry in online auction. Total cost $27.51 charged to credit card and haven't received item. I have read other complaints that policeauctions.com responded to with how long delivery usually takes. According to those statements i should have gotten my item weeks ago. I called them at ************** and got voicemail. It has been over 2 weeks and have not heard a word or received my item. At this point i would like a refund. Too many complaints claiming the jewelry is fake although they claim it is real. It was to be a Valentine's *** present so if they can get it here by then fine i just don't see it happening if it not already ********* been over 6 weeks
    Read More

    Customer Reviews

    60 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trula K

    4 stars

    03/23/2024

    I have purchased many rings on this site and there are only 2 that I have issues with however, most were supposed to have 2 types of gems yet only had one. There was silver where the 2nd gem was supposed to be. One looked nothing like the photo but to return it would cost far too much because I have to pay for shipping both ways which is $17... one way so it is not worth returning it. The silver "dots" (which are supposed to be diamonds) on it are larger than the stones and it is really horrible looking. I have only done home testing and there is only 1 that I can say is fake, the others appear real, at least using the home testing methods. The majority of rings are all size 7, very rarely there is a 6 or an 8 which can be frustrating. It would also be helpful if you could search for only what you are looking for, such as "Rubies" instead of having to search through many pages to find what you are looking for. It would also be helpful if you could search for the size you want, unless it's a 7, you can count on any of them being a 7.

    PoliceAuctions.com Response

    03/24/2024

    Thank you for your review. Please keep in mind we do our best to describe the items accurately. If you find one that doesn't match the description, you may return it for a full refund. We do have other ring sizes but size 7 is the most common. We don't currently have filtered searches on the site but may add that in the future. We do over ******* auctions per year, and the vast majority of users are very happy with the products. If you have any issues using the site, please contact our **************** team, we'lll be happy to help you. Thanks again for your thoughtful review.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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