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Business Profile

Moving and Storage Companies

Less 4 Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business advertised on the website being BBB accredited and is not. Reviews are terrible and the person answering texts is verbally abusive.

  • Initial Complaint

    Date:07/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a move on 6/29/2024 and the mover had two items on a dolly and the top one was falling while he was pushing them tried to grab it and causing the dolly to go forward and the item on the bottom was a table hitting the ground and right front facing leg broke completely off he said to file a claim and I took pictures and they put the broken table and leg back on the truck, I have been calling, sent emails and just keep getting the runaround they keep saying the main people is not around right known these are the texts with company I sent 6/30/24 (Hey I need to file a claim delivery team broke leg off table and they took it with them this is the photo.) no response I sent another text (Hey my friend text me and how to resolve this issue I've been using you for years and will continue to use you I never complain and the price increase that use to be $285 I always pay what you guys tell me I owe in cash I like doing business with you guys but we need to resolve this let me know what you think my friend.) response (Hey. I'm off today. Send tue pictures by email ****************************** Do u know the basic cover insurance I send all detal tomorrow by email.too All increase this. Year We are on. Big globalization. My response (Thank you my friend! I don't no the basic cover but we will work together and I know things have went up that's like we all have to deal with it.) 7/1/24 my text (Thank you my friend! I don't no the basic cover but we will work together and I know things have went up that's like we all have to deal with it.) response (Hey. Let. Me. Asking the main people Those guys. Will be there I the afternoon No problem.) my response (Okay my friend afternoon sounds good I will reach out to you later if no response I know you are busy running your business.) response (This a really small. Around how many pounds All damage pay. By pounds) my response ( Your delivery guys took the table with them on the day of delivery you should have it

  • Initial Complaint

    Date:05/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired them to do a love within the same city. Broke my main tv and now they are not responding to emails or request on how to get reimbursed or a replacement. **************** has been almost non existent.

  • Initial Complaint

    Date:01/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was looking for movers and attempted to schedule a quote with this business. Upon letting them know that I had decided to go with another business that was charging less, I was called f****** stupid. This is absolutely unacceptable behavior from a business. They will certainly not be getting my business now or ever, and if you have any sense I suggest you do the same

Less 4 Movers is NOT a BBB Accredited Business.

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