Computer Hardware
Thermaltake Technology, Inc.About
About This Business
Years in Business: 25
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- Business Started:
- 11/1/1999
- Alternate Names:
- Thermaltake, Inc.
- Thermaltake USA
- Business Management:
- Mr. ZACK T, Customer Service Supervisor
Additional Contact Information
- Principal Contacts
- Mr. ZACK T, Customer Service Supervisor
- Customer Contacts
- Mr. ZACK T, Customer Service Supervisor
- Thermaltake USA Support, Customer Service Representative
Additional Information
- Business Categories
- Computer Hardware
Latest Reviews
Matthew P
"I contacted thermal take to RMA my 500w smart 80+ white PSU after a bit of slow back and forth email communication thermaltake said they would replace the unit here's the kicker they said they would ship it out within 5 days 5! Tell me why it took them more than 2 weeks to do it and I was only given a tracking number until the day I called them WHICH WAS the SAME day they finally Created a *** label for it and *** took possession of it the next day 5 days turned into more than 2 weeks and they only did something when I kept sending emails and eventually called customer service on the phone this is crazy and my PC has been down for weeks and also they make you pay for shipping to send it to them which isn't bad but they said on their Rma website the "new" unit was shipped out but it was a lie it never left it was never shipped until the 2 weeks and a Day after that I called them and the man was nice enough to give me a tracking link and also *** has the package but when I track it it says it's still in ********** this is crazy and annoying and I wish I bought a new power supply instead of waiting for weeks with a dead PC but when it finally comes it will be over I hope guys don't buy thermal take PSU if you can." ... Read full review
Storm W
"Recently my ******** supply shorted. They are scam artists and lie regularly about *** processes, refunds, or repair." ... Read full review
Kimberly D
"Went to replace a malfunctioning *** that came with my pre-built computer. They sent guidelines and said I only had to send just the **** They did not say it required extra parts or anything or hardware." ... Read full review
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