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Business Profile

Auto Customizations

AJP Distributors Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered control arms and ball joints specific for my model and year truck. The ball joints are to small so they are ruined in 4 months. Also has caused damage to my knuckles and a-arms. Could have cause a horrible accident if I didnt catch their faulty products. They guaranteed satisfaction. I now have to replace more parts on my truck due to their horrible products. They wont even talk to me but through a message and cant authorize refund of product. It is not fair I have to pay for more parts to be fixed on top of their faulty parts.

  • Initial Complaint

    Date:09/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a automotive part for my car. When I went to install it, It was evident that it was a defective part and would not fit on my car. I asked for a refund, however I am being charged over 50% of what I paid for the small part just to return it. This business is scamming and robbing the consumers. I located their address on ****** maps and there are several other reviews complaining about their crooked business. This needs to be investigating for malpractice.

AJP Distributors Inc is NOT a BBB Accredited Business.

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