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Find a Location

Aker Leather Products has 1 locations, listed below.

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    Business ProfileforAker Leather Products

    Leather Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers Aker leather products.

    Products & Services

    Leather gun holsters, Leather police duty belts, Leather dress belts, Leather police equipment accessories, Leather concealed carry accessories

    Business Details

    Location of This Business
    2248 Main St Ste 4, Chula Vista, CA 91911-3932
    BBB File Opened:
    9/22/2005
    Years in Business:
    41
    Business Started:
    10/12/1982
    Business Incorporated:
    12/12/1990
    Type of Entity:
    Corporation
    Alternate Business Name
    • Aker International Inc
    Business Management
    • Mrs. Laurie Ann Aker, President
    • Mr. Evan Nathanial Aker, CEO
    Contact Information

    Principal

    • Mrs. Laurie Ann Aker, President
    • Mr. Evan Nathanial Aker, CEO

    Customer Contact

    • Mr. Evan Nathanial Aker, CEO
    Additional Contact Information

    Fax Numbers

    • (619) 423-1363
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I am an Animal Control Officer for Santa Rosa County, ******* and I was attempting to order a duty belt and other equipment for work. I placed my order, order #*****, for $252.45 with **** Leather on 1/19/24. I read on **** Leathers FAQ on their website that **** Leather will send and email regarding whether the products that you ordered are in stock or delayed. I also read that **** Leather will not charge your credit card until the items you ordered are ready to be shipped. **** Leathers FAQ also stated that the charge on your card will show up temporarily, but go away if your items are not in stock. **** Leather charged my card, and the payment was processed completely on 1/21/24 for the full amount of $252.45. The charge is not a pending transaction, but a completed transaction. I have yet to receive an email regarding my current order status since my card has been charged. I have attempted to contact **** Leather multiple times, by phone call and by email but to no avail. I called during normal business hours every time, and I left a voicemail. Neither of my forms of contact regarding my order status was acknowledged or responded to. I am a first time customer of **** ********************** and this is disappointing. I would like some help with a resolution. Either help to have them contact me with an updated order status or restitution of some sort would be greatly appreciated.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rick C

    1 star

    07/12/2023

    If I could rate negative stars...Ordered a belt that was the wrong size. Sent back over 2 months ago and have had zero communication...other than the emails and phone calls that never get returned. Their mailbox hasn't been set up on their voicemail, they don't return emails, and when you do talk to them, they give excuse after excuse. Their products are top notch, used them during my time in the military, but as for the customer service...WOW AWFUL. I finally reached someone today and was put on hold. A co worker heard my conversation and I told him the products were great but customer service was awful The employee then chimed in while I was on "hold" and said "I can hear everything you say"...I again told him I back the products 100% but the customer service is horrible. He then told me he'd refund the order and would not send me the belt I've waited over 2 months for. He said sorry, they have the right to refuse service.Do not do business with these guys, they are obviously over worked/understaffed...and to be honest, just childish. ****

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